Richard Lee Shillington, MBA Education
Florida Gulf Coast University: Fort Myers, Florida, MBA, 2010
Florida Gulf Coast University: Fort Myers, Florida, BS in Marketing, 2009
Experience
Macologist, Celebrity Cruises iLounge® ( Cruise Ships Eclipse® and Silhouette®), 2011-present
Managed and developed the brand standards for two of the only mobile Apple Authorized Resellers in the world. Developed new retail strategies for improving profit potential and guest satisfaction. Created and instituted new educational programing to assist in the awareness and use of Apple branded products for every consumer age group and profile. Consistently achieved and exceeded sales and customer satisfaction targets by managing a diverse team of international employees, most whom had never used Apple technology before.
Marketing Technologist, Tworkz.com, Naples, Florida, 2010
Working alongside the CEO of a startup website, strategized and implemented social
media campaigns designed to drive web traffic. Created promotional videos that are used in attracting clients and partners to join the company as strategic partners.
Media Specialist, Florida Gulf Coast University: Academic & Event Technology, Fort Myers, Florida, 2008-2010
Assisted members of the campus community on the uses of multimedia technology. Preformed
video, audio and photo post-production. Made buying and technical support recommendations on consumer electronics to the university community.
Social Media Expert, Museum of Discovery and Science, Fort Lauderdale, Florida, Summer 2009
Assisted a non-profit organization in raising attendance by introducing executives to the power of
social media. Created and implemented a new social media strategy including Facebook and Twitter integration with the current web offerings of the museum. Provided turnkey solutions which were easy to maintain by current marketing staff.
EasyTech Leader, Staples of Estero, Fort Myers, Florida, 2008-2009
Helped customers locate the technology products they needed for themselves and their business. Met and exceeded store and regional goals for computer repair and extended warranty services. Assisted
in helping customers find answers to everyday problems by providing a total solution for their technology needs.
TechnoloGuy, Eagle News: Student Newspaper, Fort Myers, Florida, 2007-2009
Composed a weekly newspaper column based on technology and university life. Performed technology renovations and repairs in newsroom. Answered readers’ technology questions by email or in person.
Mac Specialist, Apple Store, Aventura, Florida 2006-2007
Leader in Easy-pay transactions and extended warranty sales. Head specialist for home media technology integration. Assisted celebrity and high profile customers with products and repairs.
Specialties
Social Media Strategy and Implementation, Android and iPhone Strategic Application Design,
Windows XP/Vista/7, Office 2007/2010, Mac OSX Integration Systems, Photoshop, iMovie, Audio Editing, Audio/Visual Troubleshooting, Electronic Media Distribution, Linux, DSLR Photography, DSLR HD Video
References
Available upon request
Telephone: (305)-310-5064Website www.RichardShillington.com Email: *********@*****.***