Management

ANTHONY DESIMONE *** East Granville Avenue Roselle, Illinois 60172

Home: 630-***-**** Cell: 630-***-****

************@*********.***

Highlights of Qualifications

Highly knowledgeable and competent management professional with proven business experience in the retail motorsports industry. Thorough understanding of how sales, F & I, parts and accessories, and service should fit together so the dealership functions smoothly and profitably. Manufacturer experience includes all products carried by Honda, Yamaha, Kawasaki, Suzuki, Ducati, SeaDoo, SkiDoo, Polaris, ArcticCat, Indian and Harley Davidson. Trustworthy and dependable employee who has experience acting as agent for dealership owners, demonstrates follow through and accomplishes desired goals. Proven record of high performance standards, including attention to schedules, deadlines, budgets and quality work. Customer service and satisfaction are always a top priority.

General Management

Especially adept at assessing individual departments and creating action plans for improved work flow. Understand the importance of engaging department managers in necessary changes, delegating responsibility, setting deadlines and following up on progress. Knowledge of individual position responsibilities is invaluable when applied to hiring new employees; have a demonstrated record of minimizing turnover by hiring employees with the right skills, qualifications and/or attitudes. Incorporates a strong mentoring environment by trying to hire from within, providing on the job training and coaching, and establishing cross-training procedures. These successful strategies have reduced operating costs while increasing sales.

Administration

Well-organized and efficient. Skilled with computer systems and software, including the industry standard, Lightspeed dealership management software. Proficient at organizing complex projects, defining project priorities, and delegating tasks.

Sales, Parts and Accessories, Service

Comprehensive knowledge of sales operations and profit potential of F & I department. Strong background in all phases of retailing, including purchasing, merchandising and profit margins. Excellent communication, interpersonal, organizational and problem solving skills results in focused sales staff that consistently exceeds sales goals. Thorough understanding of inventory control. Expert technical knowledge of vehicle servicing and repair.

Business Experience

Chicago Cycle Lincolnwood, IL

Parts, Accessories and Service Director April, 2005 to November, 2010

Overall management and supervision of parts, gear and accessories department.

Overall management and supervision of large volume service department.

Hired, trained and managed 10-15 employees per department and achieved significant improvements in their productivity.

Established and implemented policies, goals, objectives, and procedures for both departments.

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.

Determined schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.

Formulated pricing policies for merchandise, according to profitability requirements.

Estimated consumer demand and determined the types and amounts of goods sold.

Reviewed inventory and sales records to prepare reports for management and budget departments.

Inventoried stock and reordered when inventory dropped to a specified level.

Planned and coordinated advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy.

Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Participated in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.

DGY Motorsports Downers Grove, Illinois

General Manager August, 2002 to October, 2003

• Had full responsibility and authority to manage retail store, administrative offices and all other departments at this dealership, which had annual sales of $13 million.

• Reviewed and signed off on all purchase orders, checks, payroll, bank statements and other accounting reports.

• Administered all liability insurance policies, medical insurance and was trustee for employee 401K plan.

• Supervised staff of 42, with 5 direct reports, scheduled work hours, resolved conflicts, hired and terminated employees and did staff performance evaluations.

• Planned and prepared work schedules, assigning employees to specific tasks.

• Formulated pricing policies on merchandise according to requirements for profitability of store operations.

• Directed workers preparing merchandise displays and advertising copy.

• Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.

• Ensured compliance of employees with established security, sales and record keeping procedures and practices.

Parts Manager October, 1999 to August, 2002

Completely restructured the parts and accessories department, implementing new policies and procedures that resulted in:

• Increased parts and accessories sales growth from $2 million to almost $3 million annually in less than 2 years. Tighter controls drove inventory to turn almost 5 times annually.

• Consistent and complete billing system, including warranty administration.

• Highly efficient shipping and receiving department.

• More profitable ordering procedures.

• An organized and timely return procedure.

• Cleaned up obsolete inventory with manufactures and distributors, resulting in credits and refunds totaling $150,000.

• Selected and oversaw installation of a new PC network dealership wide, giving employees tools for e-mail, the ability to utilize electronic microfiche technology, and step one in an operating plan to implement internet product sales.

• Facilitated on site training program from Lightspeed for all departments.

• Implemented a rolling inventory procedure.

• Incorporated a gift card program to replace paper certificates.

• Installed new "all in 1" credit card equipment for better customer service.

• Responsible for outsourcing computer network development, stability and security. Made suggestions and monitored progress.

Independent

Consultant 1996 to 1999

Provided long-term consulting services to several Chicago area motorcycle businesses, at both dealership and after-market levels. Provided owners with an evaluation of their work spaces, policies, procedures and employee skill levels. Made recommendations that included restructuring department work spaces, implementing new policies and practices, and training staff on those new procedures. Of particular value to owners was a product inventory review. By creating new inventory control policies and setting up an identification process for multiple off-site warehouses, staff was more efficient when filling orders, increasing sales and profitability. Provided follow-up consultation to fine-tune procedures, clarify directions to staff and provide any additional training.

3D Cycle Works Park Ridge, Illinois

Owner 1997 to 1999

Owned and operated an after-market Harley Davidson retail and service store. Carried large selection of accessories, sold used motorcycles and managed a busy service department, staffed by 3 mechanics. Specialized in custom work, and were frequently sought out for one-of-a-kind paint work done by an artist who limited his availability in the Chicago area to this store. The work was widely regarded as among the highest quality available.

Lombard Kawasaki-Suzuki Lombard, Illinois

General Manager 1985 to 1995

Was involved at ground level in the purchase and relocation of this business. Majority owner was outside the industry and relied greatly on my knowledge and experience for design of new building, staffing and training of all departments. Acted as General Manager, overseeing sales, parts and accessories and service department. Responsible for staff hiring, termination, performance evaluations and salary structure.

Professional Racer

1978 to 1994

Professional road racing career in AMA Superbike racing, and national level endurance racing on top ranked teams, including Team Hammer (now Team M4 Emgo Suzuki). This almost 20 year period of time also includes some WERA National #1 plates.

The Cycle Connection Rosemont, Illinois

Owner 1983 to 1985

Manufactured high quality motorsport accessories, which were marketed to dealership for retail sale. Independent parts, accessories, salvage and service shop.

Illinois Kawasaki

Parts and Accessories Manager 1976 to 1983

In addition to normal duties as parts and accessories manager, also supervised a department that specialized in high performance products for both street and racetrack.

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