Noel Namuco's Resume
Resume:
Noel Sanares Namuco
North Salt Lake, UT 84054
E-mail: *******@*******.***
WORK EXPERIENCE:
Intercontinental Hotels Group - Global Sales
March 2009 - present
Key Account Manager
Secures, develops and maintains third party sports accounts; identifies and acts upon volume and share growth opportunities for all IHG brands; provides internal customers with the highest possible return on investments; provides seamless and efficient customer focused service; implement the overall account strategy for assigned accounts.
October 2004 - March, 2009
Sales Associate
Handled major corporate and sports accounts; provided sales assistance and direction to Key Account Directors which includes project coordination, trade show and sales visits coordination, liaison with internal departments, facilitating booking arrangements, generating and tracking bookings, compilation of internal and external sales reports and serving as liaison with clients and hotels
August 2003 - October 2004 Marriott Courtyard La Guardia, New York
Sales Manager
Secured, developed and maintained all types of accounts for a "non traditional " 288 rooms, 10 function rooms Courtyard, participated in tradeshows and Chamber events, assisted the Director of Sales in introducing programs and packages to drum up business, handled banquet set-up for major corporate accounts
July 2002 - June 2003 The Peery Hotel - Salt Lake City, Utah
Sales Manager
Responsible for repositioning the hotel in a very diverse and conservative market; assisted the Director of Sales in developing and promoting programs to increase market share; assisted in hotel publicity campaigns, community and outreach programs; handled all types of accounts and major banquet arrangements, participated in the RFP process
July 1998 - July 2002 Midtown Executive and Chemists' Club/Club Quarters-New York, NY
May 1999 - July 2002 Sales Manager/Executive Assistant
Initiated strategies to tap and develop new corporate and individual accounts and to maximize membership renewals; served clients through focused needs analysis and creative account management; created and improved sales and marketing materials to better define the value of our services; delivered sales presentations to client decision makers; handled banquet requirements of major corporate accounts; maintained good rapport with the reciprocal clubs; handled billing and related accounting functions; supervised publication of Club's newsletter; provided technical and administrative support to the GM
July 1998- May 1999 Membership Services Associate
In charge of New York University, one of the club's major accounts. Handled group reservations at the Midtown New York location and transient reservations in all other hotel locations.
September 1997- July 1998 Aerostars Townecraft Dealership - Rego Park, New York
Executive Assistant
Assisted the Manager of the kitchen products division in handling diverse marketing, sales, accounting and administrative functions
May 1995 - September 1997 Barbizon Hotel - New York, New York
Assistant Front Office Manager/Night Manager
Performed various managerial duties which included, but not limited to providing customer service to hotel guests with their concerns and inquiries; devising solutions to problems in accordance with hotel policies; supervised the night staff with their schedules and assigned duties in accordance with hotel needs; performed auditing and accounting responsibilities
April 1985 - April 1995 The Manila Hotel - Manila, Philippines
Worked extensively in the various areas of Rooms Division and Marketing/Sales; assumed the following major positions: Front Office Manager; Assistant Front Office Manager; Night Manager; Group Coordination Manager (opening team based in Beijing, China); Duty/Night Manager; Assistant Sales Manager; Group and Convention Coordinator; Shift Leader-Front Desk and International Concierge. Responsibilities included management and supervision of section heads and staff, promotion of highest standard of service, coordination with the other departments in the hotel, handling guests complaints, budget preparation and analysis, occupancy and average rate forecast, cashiering and credit functions; coverage of the hotel's corporate accounts, planning and coordinating function requirements, and acted as a primary liaison of the hotel in its employee exchange and Sales programs with other countries
EDUCATION: BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT ADMINISTRATION
University of the Philippines, 1985
Completing a Certificate in Broadcasting Program at New York University, NY, NY
TRAININGS: Management Training - Radisson Empire Hotel, New York, July - Oct 1994
Service Plus Program, Certified Facilitator - Manila Hotel, Philippines, March 1993
Rooms Administration Training - Hotel Victoria, Hong Kong, June 1991
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