Customer Service Security

JOANNE MOORE

**** *. ****** **., ***. * - Chicago, IL - 60640

************@*****.*** - Voice Mail: (773) 598 - 5563

OBJECTIVE: To gain a position in the doorman or security industry where I can utilized my various skills and contribute to your company's mission of superior safety and comfort to patrons.

EDUCATION:

Chicagoland Detective Services Inc.

Fire Owners Identification Card (FOID) Obtained February 2010 with 20 hour training.

B.I.S. Systems

Permanent Employee Registration Card (PERC) Obtained 2004 with 20 hour training.

Trinity High School (Grade Average 3.0/4.0)

Euless, TX

SKILLS:

Computer literacy developed through extensive personal and professional use

Excellent customer service skills obtained through a variety of positions in working with the public and can work well alone or with fellow employees

Ability to adjust quickly to unfamiliar surroundings and execute decisions efficiently

Managerial experience developed through willingness to go the extra mile and the ability to carry it through

Superior attention to punctuality, dedication to attendance and willingness to work later than scheduled or overtime when needed

WORK EXPERIENCE:

Securitas Chicago, IL November 2004 - August 2011

Security Guard for CTA Account

Recognized for Perfect Attendance

Provided the company with a timely, respectful and efficient security guard. Assisted customers with concerns, reported problems with equipment, did regular patrols and open and closed stations.

Monterrey Security Chicago, IL December 2003 - November 2004Security Guard

Recognized for Perfect Attendance

Protected the patrons and property of customers through surveying parking lot and ensured safety through patrolling the surrounding areas of various grocery stores.

BIS Systems, Inc. Chicago, IL March 2003 - March 2004

Security Guard

Recognized for Perfect Attendance

Contributed to the company's mission of providing superior security to various events at several locations. Adapted quickly and efficiently to given surroundings and provided the company with a reliable employee.

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