Network Administrator / IT Management

Daniel Morales

**** ******* **. ****: 310-***-****

Pico Rivera, CA, 90660 Email: ************@*****.***

Profile: A young professional with an IT background looking to apply my skills for a well established organization.

Professional Goals: To continue to grow my skills base in the IT and customer service field in order to develop better solutions and relationships with my teammates and clients.

Education

Apr. 2009-June 2009 IT Security & Administration

•Integrated Digital Technologies, Glendale, CA

Sep. 1998-June 2002 Computer Science

•Don Bosco Technical Institute, Rosemead, CA

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Technical Skills & Certifications

Operating Systems:

• Windows 98, Windows 2000, Windows XP, Windows Vista, Windows 7, vmware , Redhat 5, centos

Networking Systems:

• Windows Server 2000, Windows Server 2003, Windows 2008, Redhat, Centos

Applications:

• MS office 2003/2007, Exchange 2003, Symantec Ghost, Outlook 2003, Veritas Exec, solar winds, Exchange 2007NOC

IT hardware

• Cisco 1700, 2600, 3600 series routers, Cisco 2950 switches, Consumer wireless routers, Hp xw6400 / 8400 server workstations

Protocols:

• Active Directory, DNS, TCP/IP DHCP, STP, VTP, OSPF, RIP, EIGRP, NAT, ACL, Group Policy, VLAN

Certifications:

• A+, Network+, Security+, CCNA, MCP, MCSE 2003

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Professional Experience

June. 2009 – May. 2010 IT Network Administrator

• Montebello Auto, Montebello, CA, 90640 562-***-****

• Worked with Windows Server 2003 on server machine and Windows XP on client machines.

• Used active directory to manage users and company resources.

• Installed Brother Fax machine/printer and vonage VOIP phone system.

• Installed Cisco routers and switches.

• Got the intenet running through charter ISP modem and networked with router.

• Made backups of server using windows backup software

• Troubleshooted software and hardware errors.

• Monitored network for stability with performance counters

Aug.2005 – Feb.2009 PC and Network Tech

• Desert HomeTech, Goodyear, AZ, 85338 623-***-****

• Upgraded Pc’s and Servers with proper components.

• Installed Windows software on client computers for internet and networking services

• Educated the client on proper use of equipment.

• Installed cisco equipment

• Responded to client inquires and collected the necessary data and signatures to complete the installation.

• Troubleshoot and resolved problems that may interfere with system service during or after an installation.

• Put in extra time to make sure the job was accomplished to meet the clients needs.

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