Customer Service Manager
Resume:
PAUL VINSICK
********@*******.***
OBJECTIVE: Secure a position for a stable company that offers challenging opportunities to utilize my decision making skills.
SUMMARY: Over 15 years of scheduling, purchasing, and inventory control experience within manufacturing and distribution environments.
COMPETENCIES:
Cost reductions
Experienced in working with JIT, Lean Manufacturing, Kosher and Union environments
Negotiate cost of raw product and finish goods materials
Proven ability to work in either a made-to-order or a made-to-stock environment
Skilled at managing a high volume of SKU’s (up to 15,000)
Enrolled in college coarses for Bus.Degree
WORK EXPERIENCE:
Production Coordinator
John B. Sanfilippo & Sons (Fisher Nuts), Gustine CA 08/2007 – 11/2008
Industry: Nuts (Business Closed)
Schedule production for 14 lines and plan production staffing for 200+ people. Purchase all raw and packaging materials. Handle all material issues’ and negotiated prices on purchased materials. Work with Customer Service, Shipping, and Production to make sure orders go out on time. Supervisor 1 Purchasing Clerk, Indirect reports 3 Inventory Control Clerk and 3 Production Supervisors and 1 Shipping Manager.
Warehouse Manager
LPC Packaging Inc., Stockton CA 06/2006 – 7/2007
Industry: Dextrose and Starch (Packing for ADM and other vendors) (Company Sold)
Schedule production of incoming railcars to balance inventories to customer orders. Manage the Shipping and Receiving Dept. Purchase all raw materials needed for packaging. Handle all customer/vendor complaints. Conduct weekly cycle counts. Function as backup forklift driver as needed. Manage 1 production supervisor, 6 production workers and 1 office clerk.
Scheduling Manager
Mizkan Americas, Inc., Rancho Cucamonga, CA11/2004 – 6/2006
Industry: Liquid Condiments Manufacturer (Vinegars, Cooking Wines, etc.) (Moved to Modesto)
Planned and established production schedule for 4 production lines totaling 450 SKU’s Tracked production progress and expedited customer orders. Monitored inventory levels. Ordered raw and packaging materials. Worked with vendors to resolve non-conforming materials. Oversaw the transfer of finish goods to local and outside warehouses. Interfaced with Production, Customer Service, and Shipping. Supervised a Purchasing Clerk and a Material Handler. Functioned as a back-up Production Supervisor.
Master Scheduler/Inventory Control Supervisor
Do+Able Products, Chino, CA5/2003 – 11/2004
Industry: Cabinet Manufacturer (Company up for sale)
Scheduled 5 production lines and managed inventories for 7 distribution warehouses. Interfaced with Purchasing and Shipping/Receiving to ensure customer needs were met. Oversaw the inventory of 15,000 SKU’s and supervised year end cycle count. Supervised 3 cycle counters and authorized inventory adjustments.
Distribution Planner
Merle Norman Cosmetics, Los Angeles, CA11/2001 – 10/2002
Industry: Cosmetics Distribution Centers (Distance)
Balanced inventories between two distribution warehouses located in Los Angeles, CA and Memphis, TN. Managed 3,000 SKU’s. Interfaced with the Scheduling and Shipping Depts. to make sure customer orders went out on time.
Sr. Inventory Control Planner
ConAgra, Modesto, CA07/2000 – 8/2001
Industry: Vegetable Dehydrating Manufacturer (Position moved to Corp. Office)
Coordinated the purchasing of raw materials and supplies. Scheduled production to meet customer needs. Interfaced with Sales & Marketing to determine future production demands.
Brandy Plant Scheduling Coordinator
E&J Gallo Winery, Modesto, CA12/1988 – 6/2000
Industry: Brandy Manufacturer (Position phased out)
Scheduled 3 production lines. Purchased raw materials and packaging supplies from local and international vendors. Managed raw material and finished goods inventory.
COMPUTER SKILLS: Word, Excel, Power Point, AS 400, MRP II, PIC’s, JD Edwards.
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