Customer Service Data Entry
Resume:
ANTOIN HOWARD
Chicago, IL *0626
*********@*****.***
Objective
My goal is to work as an entry specialist using solid data entry skills documenting. company info. Also provide proof reading to insure proper information is input
Work Experience
Job Title – Technical Support Specialist current
Provide Network support to BP retail sites that have network outages which
affect credit / debit payment transactions
Identify and troubleshoot technical issues for sites POS systems and peripherals
Create and dispatch maintenance tickets for sites requiring repair
LifeWatch Services Inc. 02/2009 – 08/2011
Work as an escalation tech where I provide customer care and technical
assistance for patients using cardiac telemetry monitors
• Troubleshoot patient’s ACT monitors and explain device functions
• Monitor and retrieve patients heart data and prepare for scan analysis
Hewitt Associates 09/2008 – 11/2008
• Provided quality customer care as a customer service associate
• Enrolled employees of various companies in medical and dental benefit plans
• Assisted employees with changes or updates to health insurance benefits
Washington Mutual; Downers Grove, IL 11/2001 – 01/2008
• Reviewed all necessary documents and forms for loan approval
• Informed appropriate parties of special requirements or omissions
• Worked in mortgage lending servicing lenders to lock in loans submissions
Education
The Illinois Institute of Art-Chicago; Chicago, IL 03/2008
B.A. Fine arts in computer graphics and Animation
Kishwaukee College; Malta, IL 05/1993
Associate of Arts degree
Technical skills
Strong Data Entry skills
Proficient using Mac o/s, Windows 7, XP, Vista. And Windows NT and 2000
Microsoft word, excel, power point and Outlook
References
Available upon request
Contact this candidate