Joshua Smith
*** ***** **** **.************, Ohio 43953
Phone: 740-***-****
E-mail: **************@**.***
Summary
Dynamic, results-oriented Sales/Marketing Manager with the exceptional ability to coordinate and lead marketing and sales initiatives. Proven leader with the capability to oversee successful product positioning, channel of sale, promotions, and coordination with marketing communications. Liaises between organization and clients to meet and exceed levels of expected service. Background in retail management, budgeting, marketing planning, and strategic planning. Recognized for ability to manage staff to complete projects under a time and resource budget and increase revenue. Possesses the ability to oversee the planning, tracking and receipt flow of products for multiple retail stores.
Experience
Regional Manager, Merchandising, Action Link (LGE). (January 2011 to October 2011)
Responsibilities Included: Oversaw the exceptional business efforts of district managers, and field representatives and ensured project completion under a time and resource budget. Developed daily analyses on key performance indices and used data to provide well researched recommendations to management regarding capacity planning and field execution. Developed exceptional teams by providing continuous training and support, as well as conducting monthly follow-up market visits. Established an outstanding focus on strategic planning by advising management team on new developments at the store level and future company-wide initiatives. Established self as head agent and subject matter expert in the areas of human resources and recruiting. Facilitated key relationships with internal and external stakeholders to increase market positioning.
Senior Manager, Apple Inc.(June 2010- January 2011)
Responsibilities Included: Recruit talent for Pittsburgh market stores (3). Coordinate and oversee hiring events, market core training classes, and management development within the market. Hire and realign staffing in the market to support new store openings in Pittsburgh and surrounding markets.
Store Manager IT, Wal-Mart ( April 2009-June 2010)
Responsibilities Included: Manage day-to-day operations of large retail operation with sales exceeding 145 Million. Supervise 650 employees, make hiring decisions at the store level, coordinate training, and develop management staff and management candidates. Lead community relation initiatives to promote Wal*Mart Culture and community benefits.
District Manager/Store Director (2004 – 2009)
Circuit City
Responsibilities included: Responsible for training, managing multiple departments, and overseeing inventory control processes. Achieving Net Operating Profit (NOP), sales revenue and gross margin goals, shrink management, customer satisfaction, hiring, training, P&L management, and human resource responsibilities. As Store Director, I had oversight and was held directly accountable for all operational tasks, including merchandising, cash and expense management, and administrative duties related to accounts receivable and payable. As a District Manager managed two stores out of 16 that ranked in the top five of over 700 stores in profit, shrink management, customer satisfaction, and associate engagement.
Store Manager (2000 –2004)
Lowes Home improvement (Hampton Roads, Va and St. Clairsville OH)
Responsibilities Included: Achieving Net Operating Profit (NOP), sales revenue and gross margin goals, shrink management, customer satisfaction, hiring. As a store manager, had oversight and was directly responsible for all operational tasks, including merchandising, cash and expense management, and administrative duties related to accounts receivable and payable. The Stores that I managed had annual sales ranging from $35,000,000 to $65,000,000.
Ordnance Control Supervisor E-5 (1996 –2001)
US NAVY
Responsibilities Included: Directing the safe loading/unloading, assembly, and all logistical movement for inventory assets. Supervising of safe storage, assembly, and inventory control of all ammunition and explosives on the Aircraft carrier USS Enterprise. This included monitoring 5 divisions consisting of over 250 members.
Skills:
Project Management ● Strategic Planning ● Sales Process
Client Relations ● Employee Training ● Brand Management
Financial/Statistical Analysis ● Business Review ● Client Consulting
Education
NATTC – Memphis, TN - Aviation Ordnance Cert.(1996-1997)
Arizona State University - Tempe, AZ- International Business(1994-1996)
River Valley High School (1994)