Software Information Technology

Hector Ramos

**** ******* ******

Bronx, New York 10466

Home 347-***-**** Cell 341-***-**** Email **********@***.***

Information Technology Graduate with a wealth of experience, passionate about learning and applying experience in an organization where I can make a contribution

EDUCATION

Monroe College, Bronx, NY

BBA in Information Technology

Minor in Cyber Security and Forensics

TECHNICAL QUALIFICATIONS

Operating System: Windows 2000, XP and Vista, Windows 7, Unix/Linux

Software Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, beginner Access), Adobe Photoshop, Familiar with oracle, Dream weaver, Visual Basic, Secure SHELL

PROFESSIONAL EXPERIENCE

Self-Employed, Bronx, NY (2005 to present)

Computer Technician

• Install software

• Recommend and install different virus prevention software and internet security

• Assemble and configure computers

• Conduct backups and/or restore data

• Execute software diagnostics

Internship

Columbia University (F.I.L.M) New York, NY (9/05/2010 – 1/05/2011)

Tech-support/creating and maintaining a website

• Responsible of maintaining 6 staff members laptops

• The development and maintaining for a website

TRAINING/VOLUNTEER ACTIVITIES

Peace Zone for the Youth, Bronx, (2007 – 2009)

IT Assistant Training

Assist in the teaching of basic use of different software to trouble teens

• Microsoft suite

• Adobe Photoshop

• Dream Weaver

Volunteer IT Assistant (2002 to 2007)

• Used software applications to keep computers up-to-date and stable

• Installed and updated anti-virus, anti-spyware and computer performance programs

• Assisted professor in computer classes by offering one-to-one support to students

• Provide office support such as database management, printer/copier maintenance, and assisted in creation and distribution of pamphlets, calendars, brochures etc.

LANGUAGE SKILLS

Bilingual – Fluent in English and Spanish

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