JOANNE CONTI Hopewell Junction, New York e-mail **************@***.***
QUALIFICATIONS PROFILE
Enthusiastic, customer-oriented, and dedicated professional with a passion to work in a productive environment where success is clearly defined, acknowledged, and appreciated. Interested in pursuing a rewarding and challenging career in a fast-paced or high-energy customer service industry.
Highly talented and accomplished Executive/Administrative Assistant, equipped with over 10 years of experience within an Investment Firm, complemented with outstanding communication and interpersonal skills. Exemplify high level of administrative support and known as a natural self-starter who could work independently and implement appropriate office procedures, as necessary. Show competency in screening correspondence and calls, maintaining records and files, preparing meetings, travel arrangements, billing and bank reconciliations.
CORE STRENGTHS
Office Administration and Administrative Support
Account Reconciliation and Billing
Switchboard and Telephone Answering
Outstanding Customer Relations
Articulate Oral and Written Communication
Time Management and Prioritization
Problem Resolution and Decision Making
Prepare Meeting and Travel Arrangements
Highly Organize
Multitasking in Fast-Paced Environments
SUMMARY OF EXPERIENCE
OFFICE ADMINISTRATION AND CLIENT MANAGEMENT
Assisted firm partners/employees and handled all firm, foundation and personal correspondence
Handled switchboard, screened all incoming calls and message taking
Responsible for arranging meetings, travel, special events and client functions
Processed monthly payments: salaries, mortgages, loans, bank wires and family drawing accounts
Managed all new employee benefit enrollments and pension statements
Acted as Office Manager and responsible for upkeep of all office equipment
EMPLOYMENT HISTORY
BENJAMIN JACOBSON & SONS, LLC NEW YORK, NEW YORK 1987-1998
EXECUTIVE ASSISTANT
EDUCATION & CREDENTIALS
Lehmann High School
Bronx, New York
TECHNICAL PROFICIENCY
Microsoft Office Suite: Word, Excel, Corel and Outlook Express