Sr. Programmer Analyst

JOHN RALPH

*** ***** **** ▪ Bensenville, IL ***** ▪ ********@*********.*** ▪ 630-***-**** * cell 630-***-****

SENIOR PROGRAMMER ANALYST

“Experienced, dedicated, and motivated IT professional with a desire to succeed.”

Highly motivated and skilled professional, seeks career within an organization that welcomes fresh ideas, initiative, dedication, and experience; demanding excellence in consistently meeting business objectives and exceeding expectations. Exceptional ability to work under high pressure, offering extensive technical experience, complemented by strong programming, analysis, and leadership abilities.

AREAS OF EXPERTISE

 AS 400 / I Series  System 38  RPGILE

 RPGIV / RPGIII  DFU / DBU / SDA / CLP  OPNQRYF

 QUERY400  ABSTRACT / PROBE  SQL / DDS / SEU

 Implementor  Personnel Training  Inovis TrustedLink EDI

 Hawkeye  VAI System 2000 

INFORMATION TECHNOLOGY PROFICIENCY

PROVEN METHODOLOGY:

 Drive business growth through “the customer is always first” approach

 Excellent organizational, time management, and leadership skills

 Highly motivated team player with strong interpersonal skills

 Expertise in anticipating and responding to customer needs

 Strong insight and ability to anticipate, identify, and solve problems

 Committed to a high level of quality and service excellence

 Successfully complete complex projects under extreme time pressure

DEMONSTRATED RESULTS:

 Rewrote Salesman Monthly Commission Process; redesigned the process to be a menu driven process, created all new programs, which automated the entire monthly process and resulted in process time savings of 24 hours

 Rewrote the Purchase Order Entry Process; the new program led to reduction in labor from 6 to 3 employees

 Created Catalog Copy programs from AS400 to be downloaded to PC environment; the use of these programs cut the lead time for catalog creation from 12 to 8 weeks

 Enhanced Fabrication/Quote module within the CMS system, as well as the Physical Inventory system

 Created new programs in the A/P module, BOM module, and in the Vendor Consignment module

 Participated heavily in the conversion form the System 38 to the AS400

CAREER PATH

SENIOR PROGRAMMER / ANALYST Signature HomeStyles Inc. 2003 – March 2009

St. Charles, IL

Major Functions:

• Maintaining and enhancing System 2000 software package(RPGIII, RPGIV & RPGILE)

• Responsible for delegating and overseeing workloads with programming staff

• Mentoring of junior level programming associates

• Liaison between all user departments and IT

• Responsible for all daily, monthly and year end processes

• Worked extensively with all user departments

• Worked with purchasing, inventory, all financial, sales, order entry and specialized commission and bonus systems

• Responsible for all the “special request” type programming and queries throughout the organization

• Created data base files to be transferred to excel sheets using the file transfer in excel

• Made minor enhancements to the web site menus/programs using HTML

SENIOR PROGRAMMER / ANALYST Senior Operations Inc. April 2002 – December 2002

Bartlett, IL

Major Functions:

 Supervised Canadian Manufacturing System software package

 Made major enhancements to the Fabrication Quote process

 Held responsibility for all hardware related to AS 400

 All programming written in RPGIII & RPGIV

TEAM LEADER / SENIOR PROGRAMMER ANALYST Enesco Group Inc. 1985-2002

Itasca, IL

Major Functions:

 Extensively interfaced with entire user community from upper level management to customer

 Hired, trained, and supervised programming personnel

 Responsible for the entire Programming staff of 15 associates( 3 project leaders. 12 programmers)

 Conducted meetings with various user departments in order to obtain necessary information needed to be implemented into projects; acted as team leader during various programming projects

 Responsibilities included meeting with users and setting up project specifications, programming, testing, and implementing projects

 Participated heavily in the conversion from the System 38 to the AS400

EDUCATION

COMPUTER PROGRAMMING CERTIFICATE

Control Data Institute, Chicago, IL

A.A.S. – COMPUTER SCIENCE

Wright City College, Chicago, IL

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