Customer Service Insurance
Resume:
Heidi V. Karr
Indialantic,FL, 32903
*********@*****.***
OBJECTIVE I graduated at a time where the economy is in a financial crisis and jobs are scarce, and I have been working on obtaining a full time entry level position in the financial services industry.
EDUCATION University of Central Florida, Orlando, FL
Major: Finance
Graduated May 3, 2008 with a Bachelors Degree in Finance
RELEVANT
COURSES Corporate Finance, Investment Analysis, Financial Models, Financial Derivatives, Business Finance, Macroeconomics, Financial Accounting, Managerial Accounting, and Communications I and II.
SKILLS Microsoft Excel, Word, Powerpoint, and Access.
WORK Walgreens CPO Center, Orlando, FL
EXPERIENCE Resolution Specialist II (01/09-03/11)
• Resolve insurance claims using Walgreens computer system
• Assist pharmacy staff in solving third party rejections
• Computed prescription directions using conversions and basic mathematics
Ross Retail Clothing Store, Oviedo, FL
Retail Associate/ Cashier (12/05-8/07)
• Assisted customers and handled large amounts of money
• Managed cash register and fitting room
• Organized and set up store items
Charles Schwab& Co. (K-force Professional Staffing), Orlando,FL
Operations Specialist Temporary Contractor (5/07-10/07)
• Handled client accounts utilizing Citrix Web System
• Validated forms including estates, power of attorney, IRAs, brokerage, investor checking accounts, company retirement accounts, letters of authorizations, and simple transmittals.
CVS/ Eckerd Drug Store, Satellite Beach, FL
Certified Pharmacy Technician/ Cashier (5/01-8/05)
• Provided customer service
• Maintained stock and inventory of pharmaceuticals
• Analyzed and prepared insurance claims using CVS pharmacy computer system
• Resolved insurance claim issues
• Calculated end of shift cash register report to verify cash and credit balance
• Computed prescription directions using measurements and basic mathematics
Contact this candidate