Sales Representative
Resume:
VANINEH SHAKHMALIAN
NEWARK, NJ, 07108
********@*****.***
OBJECTIVE:
• A position that will utilize my years of experience in sales and customer service.
QUALIFICATIONS:
• Work well without supervision
• Bilingual English/Armenian/Persian/German with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure
• Strong sales background
• Experienced Notary Public
• Strong typing and computer skills
EXPERIENCE:
01/2010-Present Best Buy Vauxhall, NJ
Customer Service Specialist
• Problem Solving
• Finding Solutions for the Customer
• Making Appointments
• Running Diagnostics
• Sign Customers up for Financing
02/2007 – 9/2009 American Automobile Association Montrose, CA
Member Service Specialist
• Counseled members for the California Department of Motor Vehicles
• Managed multi-lined phones
• Process client files and scheduled appointments
• Organized internal and external events
• Coordinated training sessions
• Developed problem solving techniques for Member Services
• Achieved and optimized sales goals
4/2009 – 9/2009 Photo Magicians Burbank, CA
Sales Consultant
• Assisted entrepreneur in optimizing sales techniques for their business
• Organized successful marketing campaigns to increase revenues
• Trained and motivated staff in order to achieve sales goals
• Increased revenues by 30%
• Developed a sales and marketing strategy to promote growth of the business
7/2004-2/2005 Curves Fitness Pasadena, CA
Lead Fitness Technician and Sales Representative
• Managed, created, and organized documentation
• Recruited members to meet sales goals and generate revenue
• Instructed training system to new members
• Implemented internal and external marketing tasks
• Assisted supervisor with special projects
EDUCATION:
12/2008 Los Angeles Valley College Van Nuys, CA
Associates in Arts Degree: General Studies
12/2005 Glendale Community College Glendale, CA
Transfer Studies
6/2004 Glendale Senior High School Glendale, CA
General Education Diploma
REFERENCES:
AVAILABLE UPON REQUEST
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