QA Analyst

Pam Kaur

Email:*******@*****.*** Cell no: 609-***-****

Professional Summary:

Over 4 years of cumulative experience as a QA/Business Analyst

Proven skills in Business Analysis, Planning, Process Management, Change Management, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities and excellent communication skills

Adequate knowledge in primary and secondary mortgage, mortgage backed security.

Experienced in user requirement gathering, Use Case design and analysis, Use Case specifications, Scenarios, Business processes, Work flow diagrams, process flows and technical documentation, following RUP methodology, using UML, MS Visio, MS Office Suite. In depth understanding of Software Development Life Cycle (SDLC) Methodologies.

Experience working with proprietary corporate wide Software Development Methodologies (SDM).

Hands-on experience in Business Process Reengineering Initiatives, Continuous Improvement Initiatives, conducting JRP Sessions and JAD sessions as a Facilitator to gather requirements.

Maintaining the Requirements Traceability Matrix (RTM) across the Deliverables of a project.

Excellent knowledge of testing methodologies like prototyping, waterfall and Agile.

Developed excellent professional and inter personal skills by working independently and also as a team member to analyze the Functional/ Business requirements and to prepare Test plans, Test scripts and Test Cases from requirements and Use Cases.

Leadership skills to motivate others and drive the team towards a common goal and thus achieve the overall organizational goals and objectives.

Education:

Diploma in Pharmacy

Bachelors in Commerce

Skill Set:

SQL, HTML, Windows NT/95/98/XP/vista/7 , UNIX, MS-Dos, MS Office 2010 (Word), Adobe Acrobat, RUP ,MS Visio, MS Project, Front Page, Visual Studio, SQL Server, MS Access ,Quality Center, Testing,

Project Summary:

Desi11.com Dallas, TX Sep 2009 - Present

Analyst /Manual tester

Monty Harry is a software solution company engaged in providing software solutions using Microsoft .Net technologies. The company recognized underserved marketing needs of south-Asian ethnic community and decided to capitalize on it using Desi11.com. It’s a web and mobile based local search platform providing robust search features to quickly look up for businesses and services.

Responsibilities:

Identified and validated high potential business opportunities for stakeholders.

Gathered business Requirements, analyze data/workflows, defined the scope and progressed from problem Statement to well-documented Designs.

Used Rational Unified Process (RUP) for streamlining the team’s development activities and analyze the business requirements utilizing Visio as a user.

Developed Use Case diagrams, Created Business Flow Diagrams like Activity/State and Sequence diagrams which enabled all stakeholders to understand the business process.

Worked through SDLC from Requirements, Analysis, Design, and Implementation through Testing.

Involved in test case creation and suggested updates on test plan document per changing specifications.

Used Excel for defect tracking, reporting and executing test cases.

Modified previously existing test cases that were driven by manual testing.

Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected value.

Maintained privacy of highly sensitive data.

Created reports and communicated defects of all priorities with the development team.

Worked on the AUT in the QA environment to find bugs and to verify fixes.

Analyzed the Used Cases to build test cases and updated test cases according to the business needs.

Participated in frequent scrum meetings with all teams to relate testing agendas.

Worked in a fast paced agile environment to check for bugs and report fixes.

Submitted progress report and communicated progress to all the teams involved in the project.

Checked the data flow through the front end to backend and used SQL query to validate data consistency.

Prioritized work flow in a professional manner, ensured all requirements were met. Involved in creation and execution of User Acceptance Test documents.

Coordinate between development team and users for UAT testing.

Environment: SQL, .NET 3.5, Windows XP

Antlus Inc., Dallas,TX- QA Tester July 2006 to Dec 2008 www.flyerus.com

Flyerus.com provide marketing services for real estate professionals including services focusing on creating and sending professional template based email flyers to other agents and real estate professionals in the area. The scope of the project was to add new marketing templates, extend the service on the mobile platforms (applications for iPhone, Blackberry and Android based devices) and find ways to enhance the overall user experience.

Responsibilities:

Involved in all phases of software development life cycle in RUP framework.

Worked in the RUP environment for the elicitation and representation of requirements.

Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Rational Requisite Pro.

Performed user interviews and facilitated JAD sessions.

Assessed the flaws in the existing AS-IS system and made clear recommendations of Business process improvements and Business process reengineering (BPR) and incorporated them in the future to-be system design.

Performed Gap Analysis on the same system in different locations.

Wrote User requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.

Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.

Developed Process for Data Flow Diagrams (DFD) and Entity Relational (ER) models for the AS –IS and TO-BE systems.

Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.

Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams

Involved in all aspect of Software Development Life Cycle from the initial phase

Analyzed the objectives and scope of each stage of testing process from the Test plan.

Wrote Test plan and developed test cases based on technical specifications and business requirements.

Involved in analyzing the applications and development of test cases.

Followed the Agile approach in the development process of the application.

Used Excel for defect tracking and coordinated the defect resolution process and generated management reports.

Interacted heavily with Business Users and Business Analyst in tracing requirements to the test cases to create the Requirement Traceability Matrix (RTM)

Performed manual tests and used SQL queries for data verification.

Analyzed Reviewed Business Requirements and Functional Specifications of the application

Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected value by testing on mock data.

Performed systems testing prior to the product launch.

Involved in creating and running test cases for Cross-Browser testing.

Performed User Acceptance Testing upon completion of integration testing before installation of the application on user environment.

Interacted in the designing of SQL database and prepared Test Data and Validated programs and the reports against the oracle 9i database.

Environment: .NET, JSP, ASP, XML, AJAX, SQL, Windows XP, Mac OS

Hardware/Software:

RUP, Rational Requisite Pro, Rational XDE, Rational Rose, Rational Clear Quest, Base Clear case, Java, crystal reports 6.0, Oracle 9i, DB2, MS Project, MS Office Suite.

Bank One, Houston, TX Jan 2006 – June 2006 Entry Level Business Analyst

Bank One Corp is the nation’s fifth largest bank holding company providing a broad range of financial operations. Scope of the company was to converted online Mortgage Loan Processing system from a Manual system to an automated system and integrated to retrieve existing customer data from legacy systems for its real estate portfolio, which could encompass the entire life cycle of a loan starting from identifying a deal right up to loan closure.

Responsibilities:

Identified and validated high potential business opportunities for stakeholders.

Gathered business Requirements, analyze data/workflows, defined the scope and progressed from problem Statement to well-documented Designs

Used Rational Unified Process (RUP) for streamlining the team’s development activities and analyze the business requirements utilizing Rational Req Pro as a user.

Developed Use Case diagrams, Created Business Flow Diagrams like Activity/State and Sequence diagrams which enabled all stakeholders to understand the business process.

Worked through SDLC from Requirements, Analysis, Design, and Implementation through Testing.

The project heads towards enhancing the existing online banking application by improving its GUI, making it more User friendly.

Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application

Conducted iterations and communicated results to the stakeholders while keeping the developers closely updated on all documented refinements.

Created and maintained a project schedule using MS Project showing all target dates for deliverables and also created complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.

Developed strategies with Quality Assurance group to implement Test Cases and facilitated weekly meetings with the review teams to continuously improve the QA process.

Used power point presentations for conducting walkthroughs with the stakeholders.

Hardware/Software:

Windows 98 NT, UNIX, HTML, XML, Rational Rose, Rational Requisite Pro, SQL, MS-Project, MS-Office.

Contact this candidate