Information Technology Instructor

CHARLES B.MCKELLAR

*** ****** **** ***** *******, North Carolina 28376

Home 910-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Highly motivated, detail-oriented individual with over 10 years experience in Information Technology, Management and Customer Service with proven communication skills including writing and public speaking.

SUMMARY OF SKILLS

• Active Government Secret Security Clearance

• Strategic planning, policy and standards development, knowledge management, human resources management, diversity concepts, business management, financial management, leadership development concepts, and methodologies to accomplish objectives.

• Strong foundation in infrastructure planning management, auditing, physical security, network security and systems information security management. Computer systems acquisition, large-scale implementation life cycle automation projects, systems analysis, systems integration, installation and support of hardware/software systems including operating systems, utility programs, and system control files.

• In-depth knowledge of design, implementation, documentation, and maintenance of complex projects, specialized knowledge of quality assurance testing, and implementation of problem solving methods.

Management & Supervision

• Experience interviewing and hiring staff for various employers, lowering attrition rates with appropriate employee selections.

• Managed telecommunications, computer performance monitoring, audio video systems, systems backups, Exchange E-mail, customer support services and training.

• Implemented daily production schedule, regular staff training and timely performance reviews resulting with 97% to 99.1% proficiency rate a 30% increase on past performances.

• Recruited both civilian and military personnel, coordinated contractor training for staff members and led team in accomplishing annual report and development of internet home page for multiple Government agencies.

Project Management

• Coordinated and implemented installation of the Information Infrastructure Implementation Modularity Program (I3MP) Project worth $8,000,000 for a Military Brigade on the Fort Bragg Secret Internet Protocol Network.

• Maintained and developed trending analysis databases with Signal field representatives in initial Network Operations Communication Operation Modularity Exercise resulting in the first successful fielding of Joint Network Node Communication Equipment.

• Provided technical assistance on information security issues to system administrators and end-users for total system support providing flawless accountability for the

initial fielding of Network Operation.

• Planned and organized life cycle computer distribution to seven organization worth over $3,000,000 in 2007 successfully distributing and configuring computers to meet the needs of the organization.

RELATED EXPERIENCE

Information Management /Data Security Specialist / Network Operations 2002 - 2010

United States Army

Fort Bragg, North Carolina 28376

Employment Consultant 2000 -2002

North Carolina Employment Security Commission

Raeford, North Carolina 28376

Chief Lead Production Director 1998 - 2000

Service Master Inc

Pembroke, North Carolina 28372

Research Associate 1996 - 1998

North Carolina Department of Environment and Natural Resources

Raleigh, North Carolina 27601

EDUCATION

Cisco Certified Network Administer Training, specialization in Network Technology, 2010

InovoTech School of Technology, Fayetteville NC

Microsoft and Comp Tia Training, specialization in Information Technology, 2008

ECPI School of Technology, Spring Lake NC

Masters of Management and Leadership, specialization in Strategic Management, 2006

Webster University, Fort Bragg, NC

Bachelor of Science, Business Administration specialization in Project Management, 1996

Fayetteville State University, Fayetteville, NC

COMPUTER SKILLS

Professional Certifications: A Plus, Network Plus and Security Plus

Professional Training: Microsoft Certified Systems Engineer 2003

Information Assurance Computer Network Defense, Novell, VPN, Secure ID, LAN Manager, Juniper Networks for Net Screen Security, Advanced Site Protector and Proventia, Intrusion Prevention Appliances (G400/2000), Fortinet Authorized Training/Fortigate, Basic and Advanced Cisco Routing, Call Manager and Call Manager Express, Solar Winds Configuration Management, Hercules and Retina, Help Desk Heat and Cisco ACS, Microsoft , Wire System Installer Operator

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