Human Resources Quality Control

NUBIA VILLEGAS

**** ** ** ******, *****, FL ***** | 786-***-**** | *****@*****.***

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EDUCATION

UNIVERSITY OF MIAMI, Coral Gables, FL

Master of Science, Education (concentration: Higher Education Administration/Enrollment Management), May 2007

Bachelor of Business Administration, Computer Information Systems, December 2003

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EXPERIENCE

BEST BUDDIES INTERNATIONAL, Miami, FL May 2007 – present

Senior Executive Assistant to Founder & Chairman Anthony Kennedy Shriver

• Manage and prioritize Chairman’s schedule. Set up and prepare agenda for meetings and conference calls and coordinate travel arrangements.

• Manage Chairman’s relationships with key contacts, donors, celebrity supporters and staff members. Serve as liaison and handle confidential correspondence and any required follow-up work or communication.

• Assist with the Chairman’s supervision of 11 direct-report senior staff members. Provide human resources support, serve as liaison and organize quarterly VP meetings.

• Perform general office duties such as maintaining records and management systems and ordering supplies.

• Assist VP of Human Resources and Chairman with team building activities and employee retention programs.

FLORIDA HOUSE OF REPRESENTATIVES, Miami, FL February 2005 – February 2007

Legislative Aide to State Representative Julio Robaina

• Performed research for drafting of bills, speeches and special reports. Facilitated bills through committee process.

• Reviewed all correspondence, reports and legislative proposals for accuracy and quality control.

• Attended various local functions and meetings on behalf of or with Representative.

• Served as liaison for constituents. Handled constituent inquiries and issues, sought out answers and solutions and facilitated communication with the appropriate agency.

• Prepared and distributed press releases and other materials for public dissemination.

• Hired and supervised support staff for both the district and Tallahassee offices.

• Served as office manager for district office and managed expense account ($32,000/year).

UNIVERSITY OF MIAMI, Miami, FL

Alumni Relations – Senior Staff Associate April 2004 – February 2005

• Oversaw special events responsibilities for the Annual Fund and President’s Circle fundraising and stewardship events, including staffing, tracking results and developing procedures for event planning and implementation.

• Managed correspondence with alumni and donors for the Annual Fund and President’s Circle.

• Cultivated relationships with alumni, alumni leaders, volunteers and students.

• Created and processed content for direct mailings and conducted mail merges for in-house personalized mailings. Created artwork, coordinated printing with vendors and departments and manipulated and assembled data on Access.

Undergraduate Admissions – Production Word Processor December 2001 – April 2004

• Produce mailings for the Office of Admissions by using MS Word, Excel and Access.

• Produced decision letters and documents by using extract programs PIDMS and ROSCOE from mainframe database.

• Compiled university statistical reports for the Director of Admissions.

• Maintained and scheduled service for word processing equipment and supplies.

Graduate Admissions – Staff Associate May 2001 – December 2001

• Provided administrative assistance to the Associate Dean of Graduate Studies.

• Worked closely with applicants and university departments throughout the entire selection and admissions process to ensure efficiency, complete applications and address the issues and inquiries of applicants.

• Assisted in the hiring and supervision of student workers.

Facilities Administration – Senior Staff Assistant September 1997 – May 2001

• Answered phones, greeted visitors, sorted and distributed mail and scheduled appointments and meetings.

• Input payroll via custom database management system (PMC).

• Balanced payroll ran payroll and general ledger reports and processed journals with Excel.

• Assisted with database and web design and recreated standard university forms for web access

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SKILLS, LANGUAGES & ACTIVITIES

• Advanced user of Windows and Mac operating systems; database management software (IDMS, DUR and ROSCOE); Microsoft Suite; and Leagis (bill tracking system)

• Intermediate user of QuickBooks Pro, Adobe Photoshop, Adobe Flash Studio and Adobe PageMaker; and programming languages (COBOL, JavaScript, HTML, ASP, CGI, C, C++, Visual Basic for Applications and Oracle SQL)

• Spanish (fluent)

• National Association of Student Personnel Administrators, Member

• Charlie Crist ‘06 Gubernatorial Campaign, Volunteer Leader

• Miami Children’s Hospital, Volunteer Coordinator

• United Way, Camillus House & Hands on Miami, Volunteer

• Autism Speaks, Fundraiser (independently raised over $4,000)

• University of Miami Student Ambassador

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