Manager Administrative Assistant

April Daniel

**** ***** ******* ****** **. Unit *10

Oakland Park, FL 33309

Tel: 954-***-**** (c); email: *****************@*****.***

OFFICE MANAGER

• Leading in the resolution of day-to-day administrative and operational problems.

• Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, project manager, event planner, executive administrative assistant, registrar, account management, credential specialist, and office clerk.

• Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

• Offer advanced computer skills in MS Office Suite, Windows XP/Vista 7, QuickBooks, Access, CampusVue, Crystal, SAP, and other applications/systems.

Key Skills

• Office Management

• Teambuilding & Supervision

• Staff Development &Training

• Policies & Procedures Manuals • Strong Communication skills

• Spreadsheet & Database Creation

• Accounts Payable / Receivable

• Bookkeeping & Payroll • Records Management

• Meeting & Event Planning

• MS Office Suite

• Expense Reduction

• Healthcare Administration education training

EDUCATION HISTORY

Keiser University, Fort Lauderdale, FL Masters of Business Management August 2011

Keiser University, Fort Lauderdale, FL Bachelors of Business Administration August2007

EMPLOYMENT HISTORY

City College, Hollywood, FL

Business Office Manager/Registrar

2011-3/2012

Dedicated office manager for a startup campus, managing a team of 8 employees whom was well

honored for the 2012 ACICS evaluation perfect files review. Build, develop and grow any business

relationships vital to the success of project.

Results:

• Saved thousands of dollars in fees by maintaining the attrition rate at a 98% and improved the response-rates by student evaluation.

• Oversees academic accredited process and key control indicator.

• Decreased office expenditures 15% by implementing needed controls on supplies and standardizing ordering procedures

• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions

• Oversee all financial expenses accounts payable and accounts receivable.

• Direct compliance of employees with established company policies, procedures, and standards such as staffing, hiring, training, termination, and grievance practices.

• Forecasted the yearly academic schedules including all allied health to the corresponding yearly budget.

Keiser University, Fort. Lauderdale, FL

2008-2011

Regional Grad Registrar 2009-2011

Office Manager Extern Coordinator 2009-2009

Administrative Assistant/Re-Admission 2008-2009

Repeatedly promoted during 4-year tenure with Keiser University, culminating in current responsibility for coordinating all office functions pertaining to quality assurance, and supervising a team of 15 administrative professionals.

Results:

• Oversees retention and monitor 800 students’ academic schedule for the south region of Keiser’s 17 campuses.

• Liaison between all Keiser graduate administrators, staff and students.

• Maintained necessary documentation records and files to assure efficient and consistent reporting of compliance efforts.

• Consults with C- level management on company/agency business and program development.

• Managed all MBA international students’ documentation: passport, financial statement, visas and I-20s.

• Established and monitor goals and performance levels of region registrars/marketing staff.

• Ensured all regulations and laws are followed by implementing strategies to increase blended opportunities.

EDCare Management INC, FT. Lauderdale, FL

Executive Administrative Assistant

2005-2007

Served as executive assistant to the management team, handled a busy phone system, functioned as

primary liaison to the physicians, medical staff and ensured a consistently positive customer experience.

Results:

• Executive Assistant for the Vice President that also includes overseeing all department projects screening all incoming calls for the Vice President, taking messages or field/answer routine and non-routine questions and staff.

• Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

• Conducted the onboarding process for newly hired physicians.

• Coordinate contracts which may include addendum of rate change for the facilities.

• Registered the south west region account managers for seminars and tradeshows.

• Provided various accounting duties such as payroll using (ADP) and expense reports.

Contact this candidate