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Customer Service Project

Atlanta, GA, 30030
40,000 perr annum
August 25, 2012

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Computers Skills

• C++ • C# • JavaScript

• OpenGL

• Visual Studio 2005/2008 • Direct X

• Microsoft Office • Torque Game Engine

• Windows XP/Vista/7

Additional Computer Skills

• Unreal Development Kit • 3D Studio Max • Adobe Flash CS5

• Unity 3D • Rational Rose


DeVry University Atlanta, GA

Bachelor of Game and Simulation June 2011


Global Game Jam – Snakem January 2012

Team Member

• Assisted with the development cycle of a game demo within 48 hours

• Created 4 levels

• Created GUI

Senior Project March 2011 – June 2011


• Collaborated with Group Member to gather ideas for Game Design Document

• Designed and modified code for movement

• Designed and modified code for Inventory system

• Created a GUI for the start up

• Research and development

• Documented all work through Project Plans, Use Case Diagrams, and Journal

Midterm Project January 2011-February 2011


• Assisted in with the creation and implementation of a game demo

• Assisted with MS Excel time sheets for the group

• Research and development on code for movement


Professional Work History

DeVry University October 2009 – March 2012

Student Assistant to the Director of Student Services

• Assist in planning, implementation and follow through of activities around the campus as well as outside of the campus

• IT troubleshooting for computer related issues

• Assist students in finding the appropriate facility for concerns as well as provide campus tours

• Provide information about the department

• Provide customer service – includes answering calls, selling tickets, answering questions via email, sending mass emails, etc.

MyNerd LLC May 2012 – June 2012

Technical Expert Intern

• Remote Access with GeekSquad Customers to resolve PC issues of all kinds

• Scan for and Remove viruses from PC’s

• Add devices to Wireless Networks

• Install and Troubleshoot programs on PC’s

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