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Casino Surveillance Professional

jacksonville, Florida, 32225, United States
May 24, 2010

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Nicole Newton

**** ********* **.

Jacksonville, FL 32225


Nicole Wagner (Cont.)


Previous work experiences focused upon customer service related positions, pricing and credit coordinating and also helping people in decisions for equipment, food, and scheduling delivery dates. Volunteered in program called Best Buddies for mentally challenged children and at Apopka Little League’s concession stand. Recognized for working quickly and efficiently in a fast paced multi-tasking environment.

Work Experience

Weight Loss Consultant: June 2009-Current Jenny Craig Weight Loss Center 1635 Wells Road Orange Park, FL 32073


While working for Jenny Craig I am responsible for seeing clients once a week while supporting and consulting them on their weight loss. Initiated follow up phone calls to monitor their progress. I hold them accountable for staying on their diet. Figuring out the challenges the clients are having while trying to lose weight and discussing ways to overcome those challenges. Selling products and different menu options based on the clients individual needs.

Pricing/Signage Coordinator & Credit/SOS Coordinator: March 2008-June 2009 Lowes Home Improvement, 9525 Regency Square Blvd. Jacksonville, FL 32225


While working for Lowes I made sure our store met the credit criteria budget each month. I was also involved with Special Order Services, which is talking with vendors to make sure orders are processed correctly and that the order comes in on time so the customer will be happy. I was also responsible for attending conference calls to determine which store was the first in the district on credit card applications. In the month of October I pushed my team to become number one in our district. I manage the price change process that occurs daily at the stores. I am responsible for the price integrity of the store and managing the price audit processes. I am also responsible for ensuring correct signage is in place to support corporate events. On a daily basis I am responsible for changing pricing signage/labels/hang tags/pick up tickets/customer notice signage/ assembly signs and activating new price changes. I am also responsible for training another associate in pricing, ordering new labels, along with other point-of-sale signage when needed. Last but not least, I am to maintain the special order sales catalogs each month.

Customer Service Representative: July 2007-March 2008 Rent All Equipment Sales Inc., The Party Corner, 8819 Arlington Expressway Jacksonville, FL 32211


While working for Rent All I assisted customers with making a final decision on what equipment they would need for their event. I answered the phone giving the customer price quotes, placing an item on hold, and taking deliveries.

Apopka Little League:

Volunteered at the Apopka baseball field in the concession stand taking the customers orders, making their food, and serving them their drinks.


Apopka High School, Apopka FL

Class of 2007 Graduate

While attending high school I participated in an after school program called “Best Buddies” which involved doing different types of activities with mentally challenged children.

Florida Community College at Jacksonville 2008-Present

Major: Elementary Education

References provided upon request

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