Manager Executive Assistant

Shanteria Johnson

**** *. ********* ****, #**** Cell: 214-***-****

Lancaster, Texas 75134 ************@*****.***

Executive Profile

Accomplished Executive Assistant/Office Manager with demonstrated ability to deliver mission-critical results.

High-performing Executive with 13 years of insurance experience. In-depth knowledge of insurance adjusting operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.

Skill Highlights

• Human resources • Financial management

• Financial management • strategic objective execution

• Leadership/communication skills

• Background in [insurance/claims adjusting

worked in an independent adjusting firm that

serves all of the major insurance companies

• Client account management

Transcription

Typing----100+ WPM

Core Accomplishments

Operations Management:

• Managed Dallas Office.

• Handled all functions related to review/receipt of new claims as well as file setup.

• Ensured all office machines were in working order.

Professional Experience

Abercrombie, Simmons & Gillette, Inc.

Office Manager/Executive Assistant

Dallas, Texas

Accountable for client care including overall customer satisfaction. Managed team of 30 claims professionals.

Education

American Institute of Commerce

Business Administration

Dallas, Texas, USA

High school diploma

Associate's Degree

July 2000 to present

1994

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