Reliable, Flexible and Team Player
Resume:
Joseph Hummel
***** **** ******, *******, ** ***47
*******@***.***
Objectives:
Seeking a challenging career with a progressive organization, which will utilize my analytical, critical thinking, customer service skills, leadership abilities and education.
Experience:
Retired Navy Senior Petty Officer, E-6, Mess Management Specialist. As a Mess Management Specialist I have managed dining facilities on shore and afloat, overseeing personnel from 20 – 250 in various foodservice positions. I have also supervised or managed in the preparation of meals for two dinning facilities, which averaged preparing 18,000 meals a day in 24/7 operations. A Mess Management Specialist (MS) operate and manage Navy foodservice facilities and living quarters established to subsist and accommodate Naval personnel; estimate quantities and kinds of foodstuffs required; assist Supply Officer in ordering and stowage of subsistence items and procurement of equipment and mess gear; check delivery for quantity and assist medical personnel in inspection for quality; prepare menus; plan, prepare, and serve meals; maintain food service spaces and associated equipment in a clean and sanitary condition, including storerooms and refrigerated spaces; maintain records of financial transactions and submit required reports; and maintain, oversee, and manage quarters afloat and ashore. During my military career I was also assigned collateral duties as an “On Scene Leader” for shipboard firefighting. I was responsible for leading a firefighting team to control fires and damage in specific sections of a ship; this required me to use my creative, analytical and critical thinking skills; keeping my team members and the ship from harms way. Since my retirement from the Navy in 1995, I have held numerous positions in customer service, IT Telecommunications, Project Management, Residential Construction, HVAC, Dispatcher and in a first line supervisor or management position. I hold two college degrees; AA in Computer Science with a concentration in Computer Networking and a BA in Business Administration with a minor in Computer Networking and I am in pursuit of a Masters Degree in Business Management.
Employment History:
7/02 – Present M.E. Flow Heating & Air Leesburg, VA.
Customer Service/Parts/Dispatcher
7/05 – 12/07 Toll Brothers, Inc. Ashburn, VA
Warranty Service Representative
9/03 – 6/05 Falcon Heating & Air Conditioning Inc. Sterling VA
Dispatch Manager/Services
6/01 - 4/02 Advanced Telecom Group Inc. Frederick MD
Order Management Specialist/Provision and Cut Team
11/00 - 3/01 MCI WorldCom Ashburn VA
Long Distance Telephone Traffic Engineer
12/99 - 11/00 Network Access Solutions Herndon VA
Service Delivery/Customer Service Coordinator
Education
· University of Phoenix (Online), ARZ (Present)
Masters Degree, Business Management
· Strayer University, Ashburn, VA (2008)
Bachelor of Science - Business Administration-Acquisition Management/Minor Computer Networking 3.64 GPA
· ECPI College of Technology, Dulles, VA (2004)
Associate Degree Computer Science/Networking, Phi Theta Kappa Upsilon National Honor Society 3.66 GPA
· Gateway Regional High School Woodbury Heights, NJ (1975)
Training
· Problem Solving and Analytical Skills
· Organized, Time Management
· First Time Supervisor
· Knock Your Socks Off Customer Service
· Total Quality Management
· Institutionalized Food Service Manager and Cook
· Business Owner Sole Proprietor
· SOA (Service Order Administration) Illuminate Data Base.
Telecom Provisioning and supplementing LSR for DSL, unbundled (LNP), numbered portability (NP) lines, Trunks, Tandems and Switches.
· Data entry/PC Skills Microsoft Office (Excel, Access, Word, Power Point, Outlook)
· Dispatching
· Purchasing
· HVAC Parts Procurement
· Outside Sale
Affiliations
Knights of Columbus Council 6175 Sterling VA
Cub Scouts Pack 1158, Den Leader Cub Master, Popcorn Coordinator Ashburn Va.
United States Navy Retired (Two Navy Achievement Awards)
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