Customer Service Medical Assistant

MONICA WILLIMAS

**** ******** ******* **. *** *, St Ann, Mo 63074

314-***-**** ) or 314-***-****)

************@*****.***

OBJECTIVE:

To obtain a Lab, Medical, or Pharmacy Assistant position, dealing with patients or lab while exhibiting excellent customer care/service

SUMMARY OF QUALIFICATION:

Very dependable and flexible, have leadership, I am a cell owner lead at my present job, team worker, can work independently ,excellent interpersonal skills, Proficient in Microsoft Word and Excel, Exemplary customer service, fast learner, attention to detail and accuracy. Fluent in American Sign Language

.

EDUCATION:

Sanford Brown College

Medical Assistant -Diploma

Pharmacy Technician -Certificate

SKILL:

CLINICAL- LABORATORY- ADMINISTRATIVE-

Injection, Venipuncture, Appointment Scheduling,

CPR & First Aide, Glucometer, Medical Law & Ethics,

Vitals/Hearing/Vision test, Complete Urinalysis, Patient Relations,

EKG, Compounding orders, Insurance Coding Process,

Customer Service, copy and file records

EXPERIENCE:

EXPRESS SCRIPTS-

PHARMACY TECH OCT 2010- MAR2012 ST.LOUIS,MO

Responsibilities include assisting the Pharmacist the safe accurate, and timely dispensing of medication , mixing compound orders, collect and entered orders on a computer, and keeping records, work independently, data entry, using multiple systems, exceptions, and corrections tech

ST. LOUIS MEPS (Military Entrance Processing Station)-

MEDICAL ASSISTANT EXTERN AUG2009- DCE2009 ST.LOUIS, MO

Responsibilities include obtain patients vial signs, collect lab specimens, blood draws, perform hearing and vision , registered patients, escorted patients to and cleaned prepped rooms, performed EKG’S, and venipuncture.

AIRPORT G2:

UM AGENT MAY2008- SEPT2009 ST.LOUIS,MO

Responsibilities include watching over under age passengers, connecting them to their next flight, and signing them off to their destination or responsible guardian

GREYHOUND:

FRONT DESK CLERK/ GREETER MAY2007-OCT2007 JACKSON, MS

Responsibilities include customer service , selling bus tickets, handling large sums of money , and as well as balancing money at the end of the day.

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