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IT Business/Functional Analsyt/QA

Location:
United States
Posted:
August 17, 2009

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Resume:

Praveen Kumar Gaddam

314-***-****

************.******@*****.***

Qualifications

• Over 5 years of IT experience in the fields of Software Quality Assurance, Development and Support.

• Knowledge in testing complete SDLC of the software at GUI and back end level using automated testing tools.

• Skilled in implementing and maintaining processes, procedures and best practices for testing tools.

• In depth involvement in various stages of testing activity in Unit, System, Functional, Integration, Regression, Production and User Acceptance Testing with functional tools involving real data.

• Skills in designing QA Procedures/Standard Method and developing Test Plans and Test Cases.

• Project management and leadership proficiency by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.

• Possess project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure.

• Worked independently on several IT projects with limited or no supervision.

TECHNICAL SKILLS

ERP : SAP ERP Systems ECC 6.0, SAP Solution Manager 7.0

Testing Tools: Worksoft Certify, HP Quality Center, HP Quick Test Pro

Software : MS Office Suite (Word, Excel, Access, Power Point), Dreamweaver, Oracle 10g database, ZABBIX, Symantec i3, CA Spectrum, HTTP Watch, CA Threat management system

Language : C, C++, BASIC, COBOL, SQL, PL/SQL, HTML, Java, VB .Net

Platforms : MS Windows 95/98/NT/2000/XP/2003 server, Linux server (Red Hat 4.0)

Networking : TCP/IP, LAN/WAN, Wireless, VPN, SAN, Server configurations

WORK EXPERIENCE

Monsanto Company St Louis USA

Business Analyst – Quality Assurance and Testing Jan2009- Aug2009

• Implemented Work soft Certify- automated testing tool in Monsanto’s environment which enabled ERP and US Commercial team to use the tool. This is a pilot project which will be used to determine metrics and lessons learned for future roll out of the tool across Monsanto.

• Identified business scenarios and develop test automation strategy for various platforms such as SAP, HTML, Mainframe, VB/.NET, Java, etc. Provided tool administration and user training

• Successfully reduced many manual tests down to only a few automated tests by driving various datasets through the automation process. Reduced manual test from an average of days to complete down to an hour or less.

• Developed SAP Business Process automation processes for a various teams within Monsanto. Processes included a single large end to end business process that included over 15 different transactions and over 700 steps in the scenario. Modules included Plant Maintenance, Materials Management, HR, and Finance

• Supported and facilitated SAP Solution Manger’s Change Request Management (ChaRM) process for SAP systems which involved creating and maintaining change and transport systems (CTS) projects, master data, unit and integration test activities.

Monsanto Company St Louis USA

Business Analyst – Capacity and Performance Analysis Jan 2008-June2008

• Provided capacity planning forecast reports for SAP, Database, Network, Web, O/S, and SAN infrastructures at regularly scheduled meetings to management, technical teams, and business owners to assist in architectural decisions and IT budgeting.

• Provided performance reports on the health and load for SAP, Database, Network, Web, O/S, and SAN infrastructures at regularly scheduled meetings to management, technical teams, and business owners.

• Identified and analyze top resources consumers for SAP, Database, Network, Web, O/S, and SAN infrastructures and provide tuning recommendations to management, technical teams, and business owners to be more proactive and less reactive.

• Utilized global monitoring tools for SAP, Database, Network, Web, O/S, and SAN infrastructures for detailed performance analysis and alert monitoring

• Facilitated unit testing, load testing, performance testing for key business critical applications.

• Involved in highly availability project initiated by Technical Lead of our team, which involves in vendor presentations and evaluations.

• Facilitated and participated in infrastructure SWAT team and capacity planning meetings.

• Identified and prepared reporting and landscape documents of critical business SAP systems.

Computer Associates CA Hyderabad India

IT Analyst – QA and Support Jan 2005-Dec2006

• Reviewed application documentation including Business Requirements, Functional/Technical Specifications, and Systems Design Specifications.

• Developed and maintained, testing applications, writing test plans, cases, scripts, trace matrixes, test summary reports.

• Reviewed log files, debugged and recreated the issued, and understood the problems/bugs.

• Created bug defects in bug tracking tool with complete information on the steps as well as log files.

• Followed up on the bug when it is fixed and resolve it in the tool.

• Developed and tested user interfaces using .Net framework and applications.

• Crated manual test cases, test plans and test scripts for CA’ s security applications.

• Provided IT security and networking/server solutions and support for SME clients.

• Tested and analyzed the CA security products and fixed minor bugs in the software.

• Certified on CA security and networking products like CA Internet Security Software, PC MacLan server software and CA Desktop DNA® Migrator.

• Contributed in the release of new version of Internet Security Software, CAISS 3.0.

Wipro Technologies Chennai India

IT Analyst Jan 2003-Jan 2005

• Supported and implemented computer and networking solutions for Small and Medium Business clients.

• Gather test requirements, develop test plans, test case

• Provided technical training on weekly basis also handled about 45-60 escalated technical issues and provided timely resolutions.

• Prepared and developed systems/self help tools for technical support personnel.

• Configured and supported Linksys/Cisco Routers, VPN servers, Print servers, wired and wireless networking for SMB customers using Linksys products.

• Provided technical support (H/W and S/W Troubleshooting) both internal and external customers

• Conducted technical training on weekly basis with updates and latest technologies.

EDUCATION

Masters in Business Administration – Computer Information Systems July 2009

Missouri State University Springfield MO

Bachelors in Engineering – Computers and Communication Systems May 2003

University of Madras Chennai India

HONOURS & AWARDS

• Awarded “Best Quarter performer Award” for outstanding performance in May 2005 at Wipro.

• Awarded “Star Performer of Month” in the months of March 2006 and June 2006 at Computer Associates.



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