Customer Service Medical

Delores A. Rybacki

*** ********, **** ** *****

Home-573-***-****

Cell-573-***-****

******-**@*******.***

OBJECTIVE:

Seeking a part time position as Customer Service - Scheduler

EDUCATION:

December 2002- November 2003: Metro Business College

Graduated from Metro Business College in Rolla, Missouri on

November 20, 2003 with a diploma as an Information Processing- Computer Operator.

EDUCATIONAL

HIGHLIGHTS:

WINDOWS VISTA, OFFICE

1 Excel

2 Publisher

3 Access

4 Word

5 Power Point

6 Computer Maintenance 1 and 2

BUSINESS COMMUNICATIONS

1 Type 55-60 wpm

2 Business Correspondence (letters, memos, ect.)

WORK EXPERIENCE:

03-2004 to 07-2009 Phelps County Regional Medical Center:

As a Patient Advocate, I have dealt with people with emotional and physical

problems, acted as a liaison between patient and medical staff, counseled

patients in the death of their loved ones, also trained as a representative for

Organ donation

After the advocate job ended, I transferred to the Emergency Department in patient financial services; I dealt with people at their worst, am very organized, and an excellent multitasker.

I was the hospital operator, and also did admissions as well as emergency room admissions

11-2003 to 03-2004 Presbyterian Manor:

Rolla Missouri-Receptionist, general office duties, multi

line phone systems, fax machines

1988 Intermittent to

2000 Wal-Mart: in Cuba and Sullivan, Missouri.

Trained in customer service management

REFERENCES:

Available upon request

Contact this candidate