Engineer Manager

REYNALDO AROSTEGUI

***** ***** **. * Apple Valley, CA 92307 * **********@*****.*** * 760-***-****

Self-Driven System Analyst / System Engineer with Record of Success in Network Communication Management, Well Positioned for Role as IT Manager / Director.

SUMMARY OF QUALIFICATIONS

* Highly motivated System Analyst/Engineer with 15 years of success in managing infrastructure, technical support, and design/updates of applications that meet business needs.

* Collaborative manager able to coordinate development/implementation of comprehensive policies.

* Organized professional who prioritizes effectively and orchestrates changes/upgrades efficiently.

* Strong communicator consistently chosen to serve in critical roles as liaison/technical partner interfacing with internal and external stakeholders; able to develop effective documentation.

TECHNICAL SKILLS

CERTIFICATIONS

* Microsoft Certified Systems Engineer (MCSE); Microsoft Certified Professional (MCP); Network+ Certified Professional; CompTIA A+ Certified Technician; Computer Network Specialist Program Hardware and System Installation; Certified Customization Technician, Desktop, Minitower, Laptop; Certified Microsoft Approved Windows 2000/2003/2008 Server; Certified Server Customization Technician; Completion of All Server, Hardware, and Smart Start; Certified Workstation Customization Technician; Certified in HP Laptops, Desktop, LaserJet Printers and Servers; Certified Net-Server Technical Global Network Manager

PLATFORMS AND TOOLS

* DESKTOP APPLICATIONS: McKesson Health, Acrobat Reader, WinZip, WinRAR, Mozilla Firefox, Internet Explorer, Symantec Enterprise Ghost, LogMeIn, pcAnywhere, RemotelyAnywhere, Control IT, Partition Magic, Cisco WebAttendant, Cisco IP, Norton/McAfee Anti-Virus, Safend Security Protector, Trend Micro OfficeScan, RSA SecurID, Citrix, Crystal Report, SQL Queries, DOS, Visio, SMS, Lotus Notes

* SERVER APPLICATIONS: 2003 Exchange Server, Microsoft SQL 2008/2005, MS Active Directory for W2K/3, MS Project 2010/2007 Server, MS SharePoint Server 2010/2007

* LANGUAGES: JavaScript, Visual Basic, C++, SQL, IIS, HTML

* OPERATING SYSTEMS: Windows 7/2008/2003/2000/9X/NT4, NetWare, Veritas Backup Exec

* HARDWARE: Compaq, HP, Dell, IBM Servers Platforms, Ethernet/Token-Ring, UTP/Fiber Topology, Biometric/Token Authentication (RSA), Wireless Network, Application Firewall, D-Link, Cisco Switches/Hubs, RAID1/RAID5 Technologies

* NETWORKS: TCP/IP, UDP, SNMP, SMTP, POP3, DHCP/Static IP Addressing, DNS, NAT, IPX/SPX, AppleTalk, RIP, IPSec

PROFESSIONAL EXPERIENCE

SYSTEM ANALYST / SYSTEM ENGINEER, 2007-Present

ANTELOPE VALLEY HOSPITAL, Lancaster, CA

Full-service acute care facility with more than 2000 employees

* Oversee infrastructure, including hardware and software, and deliver support to internal users with changes to hardware, software, and systems; design and update applications software.

* Selected to serve as technical liaison to applications and systems programmers and computer operations for network-related issues.

* Chosen to function as technical partner for customers and vendors for troubleshooting equipment and reviewing vendor products and services.

* Devised cost-effective improvements to current computing systems and teleprocessing networks and delivered presentations to management.

* Boosted productivity by building documentation to support terminal installations, data circuits, and other projects and creating reports, diagrams, and charts for procedures and training.

* Facilitated assimilation of information on new products, procedures, training, and policies via contributions to user groups.

* Implemented new and expanded existing networks by installing cable and equipment.

* Contributed to joint venture to apply product to new uses by compiling system requirements.

* Supported new protocols by implementing micro controller firmware in collaboration with hardware and Windows development teams.

* Increased productivity for hospital physicians by enabling checks on patients and results in or out of hospital via support of HPP (Horizon Physician Portal) with integration with SSO (single sign on).

JR. NETWORK SYSTEM ADMINISTRATOR, 1996-2006

HEWLETT PACKARD COMPANY, Ontario, CA

Multinational IT corporation with more than $125 billion in annual revenue

* Managed more than120 employees in Server Desktop & Laptop Team.

* Analyzed and resolved issues with communications, WAN/LAN connectivity, and hardware; oversaw global network operations, testing, and new equipment installs.

* Managed networked data/voice platforms for three-buildings utilizing wireless Ethernet bridges.

* Oversaw and administered seven production servers in Windows NT/2000/2003, Novell 4.11, Exchange 2000, and SQL 2000 environment in IP/IPX/AppleTalk distributed platform.

* Optimized productivity through management of network performance utilization, security monitoring, and server maintenance.

* Collaborated with IT manager to create and roll out LAN policies for network security and administration, disaster recovery, patch management, and content.

* Introduced LAN documentation procedures for such purposes as server administration, asset management, enterprise software licenses, product warranties, and service contracts.

* Streamlined processes for clients by analyzing network and business processes, developing plans for re-engineering, and replacing legacy systems; cut production turnaround time and reduced costs.

EDUCATION AND TRAINING

MASTER OF BUSINESS ADMINISTRATION, NETWORK COMMUNICATION & IT MANAGEMENT, Currently Enrolled

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, NETWORK COMMUNICATION MANAGEMENT, 2010

ASSOCIATE OF SCIENCE, NETWORK SYSTEM ADMINISTRATOR, 2008

DEVRY UNIVERSITY, Pomona, CA

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