Manager Project
Resume:
Craig Hootselle, Information Systems Manager
*****.*********@*****.***
PROFESSIONAL OVERVIEW
• 20 years experience in military and Information Technology (IT)
• Bachelors Business Administration (BBA) w/ Concentration in Management
• Clearance: Active TS/SCI with Yankee White Presidential Clearance
• Current performance in building, configuring and troubleshooting high performance data and voice communication networks supporting mission critical operations across multiple platforms.
• Ability to manage personnel, projects and assets in a high tempo and dynamic environment
• Practiced in all aspects of telecommunications technologies and protocols, LAN configuration and management, network infrastructure and security.
• Excellent verbal and written communication skills
Telecommunications System Program Manager
White House Communications Agency……………………………………………………………………12/2006 -10/2011
Control all aspects of telecommunication design, architecture, implementation, and project management in support of the President of the United States (POTUS), National Security Consul, Department of Defense and other Senior Official associated to the White House. Provide solutions, upgrades and installation to customers globally.
Selected Achievements & Projects:
• Direct and manage the White House Communications Agency Head of State program which serves the needs of the President, National Security Council, Foreign Counterparts, Department of Defense and other components of the US Government.
• Managed 35+ military and civilian contract personnel responsible for the day to day operations supporting 60+ secure voice, video and data circuits which serve the needs of the White House.
• Served as the Program Lead, Project Manager, and Senior Network, Voice, Video Engineer.
• Plan, engineer, acquire, field, and support global net-centric solutions for Senior Leadership of the Executive Office of the President.
• Responsible for providing telecommunication solutions, upgrades, and installations of networks to global customers and Department of Defense entities.
• Responsible for meeting and interfacing with 30+ Senior Foreign Diplomats in over 21 countries to discuss current and future communication requirement..
• Oversee and administer a 4 million dollar budget for program communications and modernization projects to include research for new equipment and suggested equipment replacements or upgrades.
• Managed the overall quality assurance and Quality of Service for telecommunication solutions and installations of IP networks to foreign governments and countries throughout the world.
• Researched and developed equipment specifications, evaluated operation, and suggested equipment replacements or upgrades for communication packages to meet program communication requirements.
• Experienced with Cisco IP Voice solutions Call Manager (CM) and Call Manager Express (CME)
• Experienced with Tandberg IP Video Teleconferencing Codec systems
• Monitor the DoD Security Technical implementation Guide (STIG) procedures ensuring compliance with government network security policies.
• Prepare & review briefings, presentations, diagrams, and other documentation to senior government and DoD leadership officials.
• Experienced with and maintain equipment/services such as: Cisco and Juniper Routers and Switches, VTC Systems, ViaSat HAIPE devices and TACLANE encryptions (KG-175), Secure Raytheon switches, and Avaya PBX/G3 integration services.
• Employ Network Monitoring Solutions including Solarwinds, IDS, packet sniffers, and SNMPc.
• Led preparation of technical solutions for expansion projects based on user requirements.
• Design IP address scheme to accommodate network requirements and future scalability.
• Review vendor documentation, including designs, engineering and implementation plans.
• Coordinate & Perform site surveys of existing communication facilities; provide recommendations for future installation and upgrades for network expansion.
• Vice President and Presidential Communications Officer. Led teams of 19 – 29 personnel on the installation of commercial and government SATCOM and network communication support for Secret Service and the Vice President of the United State.
Special Operations Communications Team Chief
Joint Communications Unit, Fort Bragg, NC 12/2002 – 12/2006
Served in various leadership and operational positions in the U.S. military’s most elite communications unit, culminating as team chief for the unit’s most elite team of operators.
Selected Achievements & Projects:
• Supervised a 14 person team providing network services, tactical communications, radio communications, and telecommunications services for thousands of clients during real world operations and a multitude of exercises.
• Managed the installation, operation, security, troubleshooting, customer support and configuration control of both fixed and tactical wireless circuits, satellite radios, voice and data circuits, Super High Frequency (SHF SATCOM) communications, commercial leased lines, as well as VPN and VoIP systems.
• Designed, managed, and successfully executed communications architectures, security details, and other combat related operations for a host of real world missions, overseas and stateside.
• Managed the planning and execution of multiple Joint Readiness Exercises, Field Training Exercises and Emergency Deployment Readiness Exercises.
• Supervised lifecycle for millions of dollars of COTS/GOTS equipment and software.
• Trained and experienced in Information Assurance, Microsoft Operating Systems, Cisco Routing, VPN solutions, information systems hardware, a multitude of telecommunications hardware, wireless waveforms, satellite theory, radio frequency theory, systems engineering and integration, and various other communications related techniques, tactics, and procedures.
• Deployed Team Leader responsible for the Installation, configuration and operation of routed and switched networks.
• Installed and maintained deployable tactical satellite and network communications in a shipboard related environment: utilized with and by Mobile Communications Teams, Special Boat Units, and Special Operation Forces.
• Able to operate mobile rapid deployable communications in a no fail environment.
Systems Subject Matter Expert, UHF Systems
U.S Naval Space Command, Dahlgren VA 03/2000 – 11/2002
Managed the acceptance and integration of over 1000+ UHF satellite communication requirements, provided technical data and expertise for future design of communication payloads on satellite constellations. (FLTSAT, UFO, MUOS).
Selected Achievements & Projects:
• Managed the acceptance and integration of over 1000 Ultra High Frequency satellite communications requirements.
• Responsible for merging UHF requirements into a satellite database for use by the military Joint Chief of Staff office.
• Developed contingency plans to meet current and future Ultra High Frequency satellite communications requirements for military operations in specific foreign locations.
• Provided technical data and expertise to operational documents that had design impact on current and future satellite constellations and communications systems payloads.
Communications Specialist
Joint Communications Support Element, Tampa, FL 01/1997 – 03/2000
Deployed on a team comprised of joint military personnel responsible for the quick deployment of HF/UHF/SHF satellite systems used to deliver mission critical data used by the National Command Authority.
Selected Achievements & Projects:
• Deployed on a team comprised of joint military personnel responsible for the quick deployment of HF/UHF/SHF radio and satellite systems used to deliver mission critical data used by the National Command Authority personnel.
• Operate and performs system monitoring, fault isolation and circuit restoration of communications suites in Microwave, HF, UHF, SHF, and EHF frequency spectrums.
• Managed the work centers integration of emerging radio and networking technologies systems into existing C4I architectures and implementation plans.
• Managed multiple forward operating bases ensuring that personnel, equipment and communications were properly tracked and supervised to support mission success.
• Team Leader for Joint Airborne Communications Center. Provided tactical communications knowledge ensuring airborne commanders with reliable secure communications to ground units.
• Executed data transfer with multi-media technology such as fiber optics, digital microwave, and tactical and commercial satellites.
PROFESSIONAL EXPERIENCE
American InterContinental University, Bachelor’s (BBA) Business Administration; Concentration in Management
Special Operations Radio Operator Course (SOROC)
Naval Special Warfare Communications Technician
Security + Certified
Network + Certified
Certified Microsoft Certified Systems Engineer
Information’s System Administrator
Configuration CISCO Routers:
CISCO Voice over IP:
CISCO Networking
Implementing CISCO Multilayer Switched Networks
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