RICHARD A. MACKLER
Boca Raton, FL 33433
********@***.***
EDUCATION Western New England University
**** - ******** ** ******* ** Business Administration
TECHNICAL
SKILLS SQL Query, Qedit, Microsoft Query Analyzer, Oracle SQL Plus, Suprtool, MS Windows, MS Office,
JavaScript, HTML 4, AJAX, CSS, Microsoft FrontPage, Hewlett-Packard 3000 (HP-UX), Vertex, iOS, Waterfall, three tier architecture, Desktop Virtual Environments.
PROFESSIONAL
EXPERIENCE Red Prairie / Escalate Retail
October 1994 – May 2012
Senior Software Quality Engineer / Quality Assurance Analyst
• Developed and implemented detailed test plans for custom software enhancements designed to run on Windows SQL, Windows Oracle, Unix Oracle, HP 3000 and .NET
• Executed these test plans to uncover design flaws and programming errors in the
application and to ensure the product meets all functional and quality requirements
• Worked closely with Business Analysts and developers to ensure that all of the design requirements were met
• Extensive experience with POS systems (Nextor)
• Extensive experience with WMS / XML 3rd party interfaces.
• Performed manual regression testing for all software releases
• Performed load, functional and unit testing
• Wrote & administered automated testing scripts using Compuware QA Automator
• Database analysis and data validation skills using Microsoft SQL Server 2008
• Verification of EDI files
• White box and black box testing in three tier architecture
• Extensive experience with E-Commerce, Direct Commerce (Ecometry) and supply chain software
• Tested integration with Vertex taxation software
• Ensured PA-DSS / PCI compliance.
• Responsible for training new QA specialists and assigning, reviewing & mentoring their daily work
Intuit
March 1992 - September 1994
Quality Assurance Analyst / Software Support Technician
• Managed all phases of testing for accounting applications ensuring test plans and test cases were completed and met business requirements
• Worked with development teams investigating and correcting software bugs and deficiencies based on the testing results
• Created and generated system test scripts for different test scenarios covering all aspects of accounting application functionality
• Directly involved in the design and development of the software
• Wrote on-line documentation and edited user manuals and created an error tracking database
• Provided extensive technical support for IBM based accounting software and its operating systems
ACCOMPLISHMENTS
- Co-developed and tested a custom software package designed for pest control businesses
- I have created a number of websites using HTML, JavaScript, AJAX and Microsoft Front Page.
I am a highly motivated professional, experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. I possess Strong analytical and problem solving skills. I am also open to other challenging positions where I can further develop my skills and expand my knowledge.