Quality Manager/Document Control Manager
Resume:
CHERYL L. HARRIS
Norwalk, OH **857 719-***-**** (C)
Qualification Summary
Design, implement and achieve ISO 9000 Quality Assurance Programs for 5 companies attaining certification upon initial audit
Industries: special tooling/machining, telecomm/discrete filters, safety electrical products, automotive/machining, castings, welding, forging
FSO (Facility Security Officer) with Secret Clearance
Experience as hiring manager in union and non-union environments
Goal oriented, internally motivated team player
30+ years manufacturing experience including 20 years QA/QM experience
EMPLOYMENT HISTORY and ACCOMPLISHMENTS
FLIR Inc. August 13, 2007 thru September 1, 2010
Colorado Springs, CO
Quality Assurance and Document Control Manager, Senior Staff
Major Accomplishments
Achieved ISO 9000/2000 certification in 2007
Attained ISO 9000/2008 certification in 2009
General Responsibilities
Document Control, create multi level BOM’s, run ECO process, maintain all Company ISO procedures and associated documents, drawings, archive documents, government specifications..etc
o SAP ERP system, and manual ECO system for engineering
Write process procedures for production, engineering (especially in the DDP) and quality.
Perform internal and supplier audits of processes and procedures
o Select suppliers and monitor their on-time and quality performance
Participate in all developmental processes
Provide FAI AS9102 for government contracts
Facilitate the MRB and Non-conforming material process
Perform all training on company procedures and safety procedures, OPSEC, ITAR
Safety Manager, Developed and implement safety program compliant with OSHA regulations
Participate in OPS Team meetings
FSO (Facility Security Officer) with Secret Clearance
Internal Auditor, Management Representative
Familiar with CMMI, SDRLS
Provide proposal information with regard to quality information and systems
Responsible for the CAPA process both internal and external customers
Maintain Calibration system
Develop Quality Plans as required per contract
Powell Products Inc. June 6, 2005- August, 2007
Colorado Springs, CO
Production Manager and Planner
Major Accomplishments
Identified design flaw in assembly machine reducing scrap rate from 10% to less than 1% resulting in subsequent sale of the two machines to the customer for $1million
General Responsibilities
Schedule assembly machines, molding machines and personnel.
Customer Service to 8 major accounts
Accounts Receivables, order entry, and quoting
Responsible for 8 direct reports: production supervisors, machinist, mechanics, purchasing, shipping and receiving.
Implemented a new ERP system
Approve and sign all checks for accounts payable
Work closely with Engineering Consultants on cost reduction efforts
Andrew Corporation Amesbury MA
(AKA Allen Telecom Company October 1996-October 2004
Sparks, NV)
Quality Assurance Manager
Major Accomplishments
Identified opportunity to rework previously scrapped stamped metal covers saving the company $250k annually
General Responsibilities
Monitor non-conforming material from production and suppliers. Developed database for tracking.
Collect and analyze process defects and scrap material.
Facilitate the Material Review Board.
Responsible for the introduction of new product lines.
Create MCP (Manufacturing Control Plans)
Create inspection plans.
Facilitate Design and Process FMEA.
Work closely with the Electrical and Mechanical Design Group ensuring customer specifications are met.
Create Quality Plans to meet customer specifications.
Perform supplier quality audits and internal audits.
Review Quality Manuals to ensure ISO 9001 Standards are still adequate with current practices.
Developed OJT Manual for production employees.
Perform CpK analysis on product and maintain goal of 1.5 or greater, per customer requirement.
Created supplier rating system, implemented and maintained.
Ericson Manufacturing Company 1994-1996
Willoughby, Ohio 44094
Quality Manager
Responsible for developing a Quality System conforming to ISO 9001 and MIL STDs.
Developed a system using Microsoft Access Software to track, analyze, and monitor nonconforming material.
Helped reduced the scrap rate of the PCB from 20% to 3%.
Developed a Calibration System conforming to ISO 9001 and Mil-Std 45662A.
Responsible for two inspectors, three Electronic Technicians, and one PCB receiving inspector.
Responsible for the development of a supplier in Haiti which saved the company approximately $50,000 a yr.
Developed the integration, and writing of inspection plans on the MRP (Symix) system.
Glenridge Machine Company 1990-1994
Willoughby, Ohio 44094
Quality Manager
Developed and Implemented an ISO 9002 Quality System resulting in a Level “A” Supplier Rating through a Major Automotive Company. Accomplished this task within one year.
Designed and implemented a Calibration System conforming to ISO 9002 and Mil-Std 45662A.
Developed a system to simplify and reduce calibration costs of approximately $20,000 per year.
Responsible for developing suppliers. Reduced vendor scrap from 10% to 1%.
Developed and implemented a training program for all personnel on the ISO 9002 Standard.
Designed and wrote inspection plans (quality plans) for manufacturing.
Developed a manual for the software system that aided manufacturing in job scheduling.
Kennametal Incorporated 1973-1990
Solon, Ohio
Senior Quality Control Technician 1979-1990
Experienced CMM programmer\operator on Bendix Cordax, and Federal 350m CMM.
Responsible for training machine operators on SPC, interpreting SPC charts.
Responsible for writing inspection plans.
Worked with design engineers on complex tooling assemblies.
Worked directly with the corporate headquarters engineering department correcting blue prints with Geometric Tolerancing.
Member of several project teams responsible for introducing new product lines to manufacturing.
Interpreted design specifications using sketches and multi-page prints.
Progressed from an entry-level position to the top-level machinists’ group in two (2) years.
Set-up and operated various machines such as: Bridgeport Mills, CNC milling machines, Horizontal Boring-Mill Machine (manual and N/C), surface grinders, and tool cutter grinder machines.
EDUCATION
Lakeland Community College Courses 1985-1994
Quality Supervision, Quality Management, MS\DOS, Intro. to Computers, Training Techniques for Supervisors, Intro. to Business, Engineering Drawing I, Technical Math I, English Composition.
Computer Savvy-Productivity Point
Microsoft Excel and Microsoft Access (Advanced)
GENERAL
EDM (Engineering Document Control) in Milwaukee, training seminar.
Computer Knowledge: Macintosh IIsi using Excel, Filemaker Pro, MacWrite, MacDraw, and Microsoft Office using Excel, Access, Word, Power Point, and Visio (flowcharting software).
Geometric Dimensioning and Tolerancing ANSI 14.5 40 Hour Certificate Course.
Intro. to SPC, and Principles of Management and SPC (certificate course).
Certified Quality Auditor, refresher course through ASQ.
SAP ERP system, Mysis ERP system
Affiliations
American Society for Quality (ASQ) 12 years.
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