Administrative Assistant Manager

Natasha Dallas

**** *. ***** ****** ● Westland, MI 48186 ● 734-***-**** ● ********@***.***

Qualifications

• Quick learner, adapting easily to new protocols and changing environment

• Exceptional communication skills

• Adapt at building strong business relationships with diverse range of coworkers and

management

• Demonstrated expertise in customer support, maintaining accounts, computer skills,

scheduling and reporting

• Able to coordinate and complete multiple projects in deadline-oriented environment

• Lien Law Certificate

Professional Experience

Great Lakes Gypsum & Supply

Credit Representative (January 2010-Present) Assist in all credit functions for new and existing customers.

• Extend credit, new and existing credit lines

• Prepare delinquent accounts to be placed for collection

• Interact with internal personnel

• Support credit manager

• Communicate with all customers, 300 plus customer base

• Lien Waivers

• Participate in special projects and perform additional duties as required

• Coordinate the resolution of customer disputes

• Address past due status

New St. Paul Head Start Agency

Administrative Assistant (November 2009-January 2010) Short-Term Position, provide administrative support to the Assistant Director.

• Maintain and update files, database, records and other documents

• Telephone support

• Handled various work processes with efficiency

• Carried out data processing for important tasks

• Data Entry

Ford Motor Company, Wayne, MI

Production Technician/Team Leader (1999-2009) responsible for completing tasks within a team based organization.

• Worked with management on performance standards

• Problem solving/Resolved team member disputes

• Weekly meetings

• Scheduling/Processed member request

• 12-15 Member base

• Daily production standards

• Maintained/Ordered Stock

Carron and Company, Inkster, MI

Administrative Assistant (1997-1998) responsible for assisting with administration of day-to-day office operations for engineering department.

• Provided administrative support to office manager and staff

• Maintained and updated all vendor accounts and files

• Supported engineer manager in analyzing financial investments and producing

reports

• Screened and transferred calls

• Responsible for scheduling meetings

Education

Davenport University, Dearborn, MI May 2005

Bachelor of Business Administration; Concentration in Management

Madonna University, Livonia, MI July 2010

Master of Business Administration

Computer Skills

Proficient in Excel, Word, PowerPoint, Access and Outlook

References Available Upon Request

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