Supply Chain Management, Peter Francken

PETER FRANCKEN

*** ********** ****** • Lapeer, Michigan 48446

810-***-**** • ************@*****.***

SUPPLY CHAIN MANAGEMENT

Personable, results-oriented supply chain, warehouse, inventory, and materials handling professional with over 20 years experience delivering hands-on product distribution and staff management in high-stress manufacturing environments. Known for establishing priorities, meeting ambitious schedules, exceeding customer expectations and supporting aggressive corporate growth. Strong analytical, interpersonal, communication, and listening skills. Especially effective at building and streamlining large product inventories and distribution networks in uncertain economic times. Achieves peak staff and departmental performance. Acknowledged expert at moving products from Point A to Point B safely and at the lowest possible cost. Respected company leader and partner to management. Available for immediate relocation.

Supply Chain Management • Business Channel Development • Inventory Control • Logistics Operational Streamlining • Quality Management • Freight & Distribution • Materials Handling Account Management • Scheduling • Accounts P&R • Variance Analysis • Cost Savings

Purchasing & Procurement • Project Management • Process Integration • Problem Solving

Negotiations • Customer Service/Satisfaction • Presentations • Team Training & Leadership

PROFESSIONAL EXPERIENCE

DURAKON INDUSTRIES, INC., Lapeer, Michigan • 1990 - 2008

$180M International manufacturer of plastic thermoformed products for the automotive and light truck industries.

Materials Manager (2002 to 2008)

Spearheaded critical Ford Motor Company of Canada account. Led complex customer distribution network. Maintained component stocks at individual Ford Authorized Distributorships. Negotiated contracts with international shipping, handling, and warehousing companies. Processed orders from individual automobile dealerships, and arranged product shipments. Managed warehouse inventories and high-value company assets. Directed key product development projects. Collaborated with cross-functional Finance, Accounting, Engineering, Production, Distribution and Customer Service product management groups. Conducted extensive competitive market and product research. Continuously updated aftermarket product line to complement new Ford, Chrysler, Nissan, Toyota, and General Motor vehicles.

Selected Contributions:

• Reconciled company goals and changing customer needs.

• Increased Ford of Canada sales penetration 15% in the past 3 years.

• Developed consigned inventory warehousing capacity in Ontario and Alberta.

• Prevented lost sales via inventory optimization and warehouse relocations.

• Significantly reduced shipping costs per unit, for an annual savings of $250K.

• Boosted customer satisfaction by appointing primary liaisons to individual customers.

• Created customer-friendly pricing options.

• Streamlined communications with Production and Logistics departments.

• Earned reputation as a go-to problem-solver with both colleagues and customers.

• Member of team that achieved a Q1 Quality rating from the Ford Motor Company.

PETER FRANCKEN • Page 2 • ************@*****.***

Quality Manager (2000 to 2001)

Supervised professional Quality Systems staff. Maintained compliance with, and updated, QS9000 Quality Standards. Conducted semi-annual Quality System maintenance audits. Managed 3 Quality technician crewmembers on each of 3 production shifts. Ensured products satisfied dimensional, packaging, and aesthetic specifications. Met with Production, Quality, Maintenance, Tooling, and Shipping management on a daily basis to resolve and prevent manufacturing problems.

Selected Contributions:

• Comprehensively reorganized and revitalized Quality Management team within first 3 months of assignment.

• Developed updates to QS9000-compliant Quality system.

• Led successful Nissan Motor Company quality system audit.

• Consistently passed rigorous maintenance audits.

Inventory Manager (1995 to 1999)

Led new aftermarket product storage and shipping initiative. Researched shipping costs, time delays, lost sales, and their affect on production. Regionalized inventory concentrations at public warehouses throughout the U.S. and Canada. Identified warehouses, and negotiated contracts. Set and maintained inventory levels. Managed warehouse inventory, including stock movements, order picking, and paperwork. Maintained Part Master File for 12 retail/wholesale facilities nationwide. Provided showroom layout expertise to key clients.

Selected Contributions:

• Negotiated terms and rates with 10 U.S. and Canadian warehouses.

• Established efficient warehouse standard operating procedures for product handling, inventory maintenance, and dispatching.

• Adjusted minimum shipping quantities to better suit customer needs.

• Reduced shipping costs by 13% while increasing sales volume, parts availability, and order fulfillment.

• Identified and resolved significant inventory warehouse shrinkage problem.

• Developed dedicated Auto Nation customer service group, including staffing, infrastructure, and operational procedures.

• Increased business while gaining access to new suppliers and new product lines.

• Standardized warehouse layout and vehicle maintenance schedules.

• Enhanced customer sales by 10 to 15% via better, more consistent product flow.

• Extended successful regional warehouse concept to Ford Motor Company inventory.

Early Career Notes: Additional previous experience at Durakon Industries and Fayette Tubular Products include Distribution Supervisor, Purchasing Manager and Material Planner.

EDUCATION

Bachelor of Science – Business Administration

Central Michigan University, Mount Pleasant, Michigan

ADDITIONAL TRAINING

Proficient in Word, Excel and Power Point.

Expert with System 21 proprietary integrated ERP software.

Leverages numerous Management Training and Team Building Seminars.

Extensive inventory control software coursework.

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