Project Manager Quality

Masters of Business administration from India Premier institute with total 12 years of experience with over 7 years of experience in the field of Software Quality Assurance; provided expert consultation on applications for Financial industries. Extensive experience in following QA methodologies, preparing Test Plans, writing Test Cases and executing them; performed Defect Reporting and Tracking through the entire defect life cycle. Proficient in manual and automated testing of Web-based and Client Server applications. Proactive and analytical problem solver with strong leadership and excellent interpersonal skills; also has good client interaction and team skills. Ability to achieve targets and deliver results in a high-pressure environment

PROFESSIONAL EXPERTISE:

• Excellent working experience for Release Management and Production Support/Deployment

• Conducting all the QA Operations under the guidance of QA Manager and Project Manager.

• Participation in QA Team meetings, Project Meetings and Change Management Meetings.

• Hands on Experience and knowledge in working with business requirements, business rules, functional specification documents and other relevant documentation for UAT/QA planning, design, and execution

• Presenting the QA Process Improvement plan to the Project Management Team.

• Excellent Documentation and Organization skills

• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support

• Proficient in analyzing Business/ System Requirements documents and Use Cases

• Expertise in preparing detailed Test Plan specifying the system’s inputs, outputs, limitations, entry and exit criteria etc.

• Writing and executing test cases, reporting and tracking defects and Modification Requests

• Expertise in analyzing requirement specifications and developing test plans, test cases, test scripts and planning based on QA methodologies

• Well versed in conducting different kinds of tests such as functionality, limit, positive, negative, smoke, integration, user acceptance, storage, performance, load, security etc.

• Highly sought after as a liaison between developers, business analysts, clients, implementation and QA teams

EDUCATIONAL QUALIFICATIONS:

MPM FROM SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT, PUNE-INDIA (1997-99)

2 YRS. DIPLOMA IN BUSINESS ANALYSIS AND SKILL EXECUTION FROM SYMBIOSIS, PUNE-INDIA (1997-99)

2 YRS. DIPLOMA IN COMPUTING FROM NIIT, INDIA (1995-97)

BACHELORS’ OF SCIENCE FROM INDIA (1992-95)

TECHNICAL SKILLS:

OPERATING SYSTEMS: Windows 95/98/2000/NT/XP, UNIX

LANGUAGES: C, C++, SQL, Visual Basic, HTML, XML, ASP. Net, VB.Net

SCRIPTS SQA Basic, TSL, Shell, Perl, Java script and VB script

OPERATING SYSTEMS: MS-DOS, UNIX, and Windows 95/98/NT/2000

TESTING TOOLS: Quality Center, Quick Test Pro, LoadRunner, TestDirector,

DATABASE: Oracle, SQL Server and Sybase

TRACKING TOOLS: TestDirector, Quality Center, Rational ClearQuest, PVCS Tracker

MERRILL LYNCH/BANK OF AMERICA, NJ JUL’10 TO PRESENT

QA LEAD- PROJECT MANAGER-UAT

PROJECT: IMLPA (MERRILL LYNCH PERSONAL ADVISOR)

The International Asset Program (IAP) is a non-discretionary investment advisory program that is currently used to support international multi-currency accounts. The IAP platform is no longer sustainable due to an antiquated infrastructure and lack of automation and systemic controls. Thus, MSG decided to roll the IAP program into the MLPA platform. The resulting program will be a global program (referred to as iMLPA), which will support the domestic and international/multi-currency non-discretionary investment advisory program.

Responsibilities:

IMLPA Phase II (Current Project)

• Responsible for creating E2E testing strategy and process for the multiple applications.

• Responsible for planning for Regression and UAT with Business Users and Technology

• Writing UAT Test Plan, Testing strategy, timeline document and reporting templates.

• Writing, reviewing and approving high level business scenarios with Business users from different teams.

• Assisting Business users to write test scripts for business user testing.

• Responsible for setting test data definition and selecting test data for teams (Regions likes EMEA, APR, LaTAM)

• Coordinating with SIT team for batch processing and Process management.

• Assisting teams for managing E2E testing process, issue resolutions etc.

• Performing Regression and UAT testing of applications under test

• Coordinating and responsible for testers working onsite and offshore.

• Responsible for Defect management.

• Created Traceability matrix to make sure no requirement is left untested.

• Responsible for Sign off documents for UAT/E2E for AUT.

• Responsible for creating Entrance and exit criteria for Testing.

• Coordinating with different teams like enrollment, trading, Supervision, account watch, billing etc. for data selection, process improvement, creating test scenarios, testing Functional and non functional aspect of application under test.

IMLPA Phase -1-QA Lead/Project Coordinator

• Leading a team of UAT testers.

• Creating UAT Scenario Test Plan, Test Cases and Test Scripts.

• Created End-to-End test scripts for the complete application which includes enrollment, billing, supervision, trading, account watch, QPR and statement.

• Responsible for complete TRADING Module testing of application using Different Order Management systems like PCOE and AXIOM.

• Responsible for Mapping Requirements Traceability metrics.

• Responsible for coordinating teams from different regions like EMEA, Latin America, and Asia etc.

• Set Test Case Data Definition

• Responsible for creating test templates

• Coordination with BA/USERS/PM/PL for UAT Testing

• Supporting UAT Team/Users for complete Business Guidance/Process

• Smoke Test of Test Cases prior to formal execution

• Log Test Results for review, approval, and formal sign off from the Functional Leads.

• Identify and Log Test Case Defects

• Keeps track of individual Test Case results

• Assess and communicate risks discovered in test execution and analysis

• Communication with Functional Leads and SIT QA Test Lead on Test Case content

• Communication with Development and QA Test Lead on system functionality issues

• Report progress and completion to Project Team

• Escalate project issues and/or risks

• Responsible for daily defect report as well as UAT meetings.

• Participate in Business and IT Daily Defect Meetings

• Used HP Quality Center for Defect reporting and tracking.

Environment: HP Quality Center, SQL, Excel, .net, VB.net, Oracle Mainframe, MS SharePoint, SQL.

PRUDENTIAL FINANCIAL OCT’08 TO JUN’10

QA LEAD

PROJECT: FIRM & FIRM.NET

RESPONSIBILITIES:

• Reviewed the Business and functional requirement documents and check for irregularities.

• Tracked program bugs and new features to verify compliance with program requirements

• Mentor and guide other testers in how to handle difficult testing scenarios and help them understand the technical details

• Analyzed user requirements and documented test requirements using HP’s Quality Center requirement module

• Followed Agile testing methodology for the testing the application

• Close interaction with designers and software developers to understand application functionality and navigational flow

• Interacted with QA and Development engineers to learn about work flow, analyzed the test process, helped develop strategies for testing products and services in an Agile environment

• Prepared test data for positive and negative test scenarios for Integration Testing as documented in the test plan

• Created test plans, test cases and testing strategy for the planning and execution of test scripts

• Back end testing -Built SQL queries to test conciliation breaks

• Wrote test condition, test cases, test plan documents for each component tested and certified by Data Consolidation Quality Center

• Performed GUI, Functional, Smoke and Regression testing of AUT

• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on the database

• Prioritized and reported defects using Quality Center and generated documents and reports for further analysis

• Track defects and bring them to closure, Code deployments in QA environment and Co-ordinate Production Releases

• Analyzed Defect Reports using Quality Center and worked closely with Application Developers to fix defects

• Conducted User Acceptance testing (UAT) to validate the application, to check that the application properly reflects business functions and requirements

• Defined a number of test cases using quality data to validate end-to-end business processes during the UAT.

• Verified the performance on business critical functions in UAT

• Tracked, Managed and documented problems during UAT

ENVIRONMENT: .NET, ASP.NET C#, SQL, ORACLE, SYBASE, QUALITY CENTER, MS WORD, MS EXCEL, MS VISIO, MS SHARE POINT

CREDIT SUISSE, NY NOV’07-OCT’08

SR. TEST ANALYST

Project: Virtual Conduit

CS, a leading investment bank provides a wide range of services in the financial sector to its high net worth, corporate and government clients. Virtual Conduit is the Fixed Income area’s B2B website that is used for loan processing both in purchase and refinance sector. The system offers various features like Loan Submission, Loan Locking, Pricing, Re-Lock, Withdraw, Brokerage, Extend Loan Expiry, Ready to Fund, Funding, Closing, Interest calculations, Mortgages Re-finance and Payments.

RESPONSIBILITIES:

• Lead and managed the testing effort for the AUT and delivered a bug-free product against an aggressive timeline

• Developed QA Test Plan from technical specifications and requirements for this project.

• Facilitated meetings between Business and Test team to get TestPlan approvals, resolve issues etc.

• Guided a team of three testers for completing the testing phase of the projects.

• Created project users and created project fields using Quality Center

• Used Quality Center for defect management- adding defect, tracing changes and sending defect e-mail messages.

• Tracked changes made to the requirements, tests and defects using Quality Center

• Created Test Cases and Test Scripts for different application modules

• Executed test cases manually to check GUI and Functional features of the AUT, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution using Quality Center / TestDirector

• Created Data Driven Tests to validate the same scenario with different test data.

• Extensively used SQL queries to test the database for Back-end Testing.

• Close interaction with designers and software developers to understand application functionality and navigational flow

• Analyzed business requirements and functional design documents to prepare master test plan to define objective, scope and strategy of the project.

• Followed the Software Development Life Cycle in all stages of the project

• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required conducting the effort

• Configured Quality Center / TestDirector to automatically notify members via e-mail each time changes are made to specified defect fields.

• Used Quality Center to create a report in Microsoft Word document containing a project’s requirements, planning, test list, test execution, and defect tracking data.

• Prepared test data for positive and negative test scenarios for Functional Testing as documented in the test plan.

• Created data driven tests using actual user data such as Login, Personal Information etc

• Performed defect reporting and Tracking using Quality Center

ENVIRONMENT: WINDOWS XP, UNIX, HTML, JAVASCRIPT, JAVA, JSP, ORACLE, QUALITY CENTER, MS-POWERPOINT, BEA WEBLOGIC SERVER, MS PROJECT, MS EXCEL, MS POWER POINT

ADP, ROSELAND, NJ JAN’06-NOV ‘07

PROJECT: BENEFITS ADMINISTRATION SERVICE ENGINE

SR. QA ANALYST

BASE is a benefits processing application utilized by ADP to provide core H&W benefit outsourcing services to various clients. This Application allows providing core H&W administration outsourcing services to clients who desire stand-alone H&W outsourcing services, as well as clients utilizing ADP's Enterprise or Total Choice HR systems. BASE will provide true real-time benefit business rules and calculation processes, allowing us to service clients and their employees faster, and offer additional services that batch processing does not permit today.

RESPONSIBILITIES:

• Analyzed the business requirements and wrote Test Strategy and Test Plan.

• Was involved in the complete Software Development Life Cycle (SDLC).

• Studied Functional specifications and requirement documents to categorize the units in Testing.

• Created test Cases as per the business requirements and executed them in Quality Center.

• Converted the manual Test Scripts into automated test Scripts using QTP tool based on User Requirement Document and System Requirement documents for UAT, Load testing.

• Performed regression testing on the new builds using QTP.

• Performed Manual and Black Box testing

• Interacted with programmers to identify and resolve technical issues.

• Involved in Version control and configuration management.

• Extensively worked on Test director for bug reporting/tracking.

ENVIRONMENT: QUALITY CENTER 8.0, MANUAL TESTING, BLACK BOX TESTING, JAVA, MS-OFFICE EXCEL, AND WINDOWS XP.

BEAR STEARNS, NEW YORK JUL 04 –OCT 05

SR.QA ANALYST

Global Trading System deals with stocks, bonds, derivatives, equity research, Fixed Income Securities like Municipal Bonds, T-Bills. This system is used for all branches of Alliance.

RESPONSIBILITIES:

• Creating Test cases, Test scripts as per the requirement documents for OMS and Coordinating Close interaction with designers and software developers to understand application functionality and navigational flow.

• Analyzed system requirements, developed & executed detailed Test plan, Test cases, Test scripts for testing the functionality, GUI, security, and usability of the Join Process, Ordering Process and Member Area, which includes Member’s Personal Information, and Processing Order Information.

• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.

• Executed test cases manually. Compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.

• Documented, and tracked test plans, test results, test analysis, and reported the defects.

• Reviewed computer logs and reports to identify application processing errors and possible improvements.

• Involved in compatibility testing with other software programs, hardware, operating systems and network environments.

• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

• Conducted Interface and Regression Testing manually, during the various phases of the development.

• Used Test Director defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.

ENVIRONMENT: TEST DIRECTOR, UNIX, LOAD RUNNER, HTML, JAVA, JSP, EJB, VISIO, XML, CLEAR QUEST, ACTIVE X, SQL, ORACLE AND WINDOWS NT

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