Configuration Management

GERALD EVANS III

**** ***** **** ****** ********* MD, 21218

(H) 443-***-****

EMAIL: **********@*******.***

SUMMARY

A professional, with experience in Configuration Management (CM) discipline. An understanding of configuration management concepts, providing technical expertise in performing Baseline Identification, Configuration Control Review, Auditing, and Configuration Status Accounting. With a demonstrated ability to perform CM services by systematically controlling changes to individual hardware and software components/Configuration Items. Authored maintained and enforced CM process and procedures, with additional experience in maintaining the integrity and traceability of system configuration. With the knowledge to plain, identify, control, monitor, verify, and implement Configuration Management Baseline Systems with the highest quality.

Clearance Level: Top Secret

SKILLS AT A GLANCE

Project Management PM), Configuration Management (CM), CM Tool Administrator, Configuration Control Boards (CCB), Technical Configuration Control Boards (TCB), Process Development and Improvement, Requirements Analysis, Procurement/Asset Management, Software Installation, Release and Build Management, CM Library Setup, and maintenance, Full Software Development Life Cycle (SDLC) Development, Chang Management, Capability Maturity Model (CMMI) Components Level 1-3, SharePoint Administration, eRoom.

PROFESSIONAL EXPERIENCE

Configuration Management/Lead

SRA International Inc, Global Health Unit Rockville Maryland May-2007-December-2009

FDA CDER OIM

• Authored both the Food and Drug Administration (FDA) Adverse Event Reporting System (FARES) TCCB, and CCB Charters.

• Provided major input to the FDA FARES & MedWatchPlus Portal Configuration Management Plan

• Coordinates, and updates the CMP, and Project Charters when needed.

• Enforce policies and procedures for access CM baselines and approved source coed.

• Maintains a secure CM repository, which includes project configuration records, and documentation, including hard copies of CIs.

• Prepares internal CCB meeting agendas and minutes. Also responsible for posting those CCB meeting agendas and minutes to Project e-room and PVCS Version Manager.

• Responsible for pushing Problem Change Request (PCR’s) through their SDLC, using PVCS Tracker.

• Ensured that all project personnel Confidentiality Agreement forms were signed and approved before access was granted to CM baselines and source coed.

• Provides configuration status accounting (CSA) reports.

• Responsible for providing, and coordinating both internal and external CM training and communicating CM related changes at the project level.

• Established process for transferring source code, and also deploying source coed into both test and production environments.

• Maintain records that were used to create monthly reports and generate reports identifying project personnel who had access to either the CM baseline, or source code tools.

• Interaction with external Vendors and client for the purpose of establishing and maintaining the integrity and quality of source code and CM approved baselines

• Managed and maintain FARES & MedWatchPlus Team SharePoint site.

Configuration Management/Lead

SRA International Inc Fairfax Virginia May-2006-May-2008

Civil Sector/USAID

• Successfully transitioned the GLAS Team consisting of over 50 users from a manual Change Request(CR) and defect tracking process, to a automated CR and defect tool called JIRA

• Single CM point of contact for over 50 users.

• Provide CM Release Management Support.

• Provide Administration support for JIRA and Harvest 7.0

• Provide backup CM support for, FSAID, Phoenix, and Phoenix Viewer. Support consist of but not limited to facilitation Configuration Control Board (CCB) meeting, deploying code to both test and production environments, creating CM metric information, administration of Harvest 7.0, and JIRA, updating CCB and CR processes and procedures.

• Created and maintain Procurement Software Licenses information.

• Created a GLAS CCB Charter.

• Eliminated a CR and defect backlog which consisted of over 300 CR’s.

• Created a CM build procedure for the delivery of all external vendor code.

• Updated all of the CCB.

• Created JIRA filters and reports to display CM release build and bug information in an easy to read format.

• Authored both the CM Plan and Data Migration DM for the GLAS Prime 2.2 contract, which consisted of Configuration Management Database (CMDB) strategy, identified CI’s both hardware, and software, change request process workflow.

• Responsible for coordinating both internal and external CM training and communicating CM related changes at both project and Enterprise level.

Configuration Management Specialist

Advanced Information Services Inc. Alexandria Virginia October-2004-May-2006

• Installed, configured, integrated, and maintained Rational Tools Suite in a secure environment. [Tools: ClearCase-(version control), ClearQuest (defect tracking) ReqPro (requirements), and Project Console (metrics reporting)]

• Developed and customized database schema for tracking all change control requests (CR) managed by FBI-Process Policy Metrics Unit (PPMU). [Tool: ClearQuest Designer]

• Responsible for implementing and tracking changes to the Configuration Management (CM) repository [Tool: GOTS-Service Center].

• Responsible for maintaining the integrity of the Information Technology Operations Division (ITOD) Trilogy baseline, by heading the TCCB’s, managing the CM database, and coordinating across units...

• Create monitor and trend CM metric reports which are used by unit chief to measure the productivity and effectiveness of all CM boards under PPMU’s responsibility.

• Spearheaded the resolution of a three-year-old CM backlog, bringing Technical Configuration Control Board (TCCB), CM database, Trilogy baseline current.

• Developed processes to version and control releases and to check in/check out individually CM’ed items.

• Facilitated and Co-chaired the ITOD Enterprise FBI TCCB.

• Developed a fast track process to implement emergency CR’s.

• Defined and authored the ITOD’s TCCB Enterprise charter, and processes which describe the role and purpose of the TCCB.

• Authored an installation and implementation plan to deploy Rational, a configuration management tool.

• Conducted and organized brown bag training for FBI personnel. [Subjects: Rational UCM, Base ClearCase, and ClearQuest]

• Create and maintain all TCCB meeting minutes.

• Conduct interviews and review candidates skill sets, work history for Advanced Information Services CM requisitions.

Configuration Management Analyst

Northrop Grumman Mission Systems Chantilly Virginia January2003-September 2004

• Generated final delivery file listings for all source code to accomplish baseline Configuration Management (CM) audits

• Managed over 400 ClearClase and ClearQuest accounts

• Transaction Change Request (CRs) through the Software Development Lifecycle (SDLC) using ClearQuest database.

• Successfully established and implemented CM Plan/Methodology to be employed for operations, maintenance and support phase of the Virtual Knowledge Base (VKB) project.

• Generated Software Transition Authorization Notification (STAN’s) for each baseline delivery.

• Served as primary resource for VKB project staff in trouble shooting ClearCase and ClearQest Software issues.

• Created CM build/release procedures for VKB and FED-Search projects.

• Served as CM representative on project level Configuration Control Board (CCB).

• Maintained Baseline Control Log and Data Management library.

• Provided ClearCase and ClearQuest training to new VKB, DICAD and FED-Search project members.

• Maintained ClearQuest database, by closing all outstanding CR and notifying tester and developers on Change Request status.

• Generated weekly notification e-mails to team that consisted of CM shop activities CCB topics, status and milestones accomplished by projects HFP, VKB, DICAD, FED-Search and RDB.

PC Deployment Administrator/Team Lead

United States Marshall Services/US Resources/Getronics Fairfax Virginia November 2002-December 2003

• Provided technical leadership to a team of 6 for United States Marshall (USM) Department of Justice (DOJ) PC deployment project.

• Conducting informational interviews with on site Systems Administrators to obtain information on network speed network printers, mapped drives, current deployed software, file locations and Novell and Lotus Notes login information.

• Created an Upload user file procedure, to prevent the lost of any user information during the new deployment of hardware and software.

• Image new Dell laptops/desktops with Novell Netware and Windows XP.

• Download user’s files and applications from the network to their new machine.

• Install local area network (LAN) printers, setup and configure Citrix network neighborhood program, Netscape Navigator and Lotus Notes.

• Authored Configuration Management (CM) site deployment plan and procedures

• Conducted daily status reports, to communicate milestones accomplished and lesson learned form each deployed site.

• Supervised sub-contractors as they delivered new equipment installed/pulled network cable, performed network testing.

• Provided unit test functional test and regression testing

• Managed the creation of an integrated local/remote office networked infrastructure(e-mail fileserver, network management) based on Microsoft NT 4.0 networking and office products as well as connection to internet

• Performed various network testing to improve functionality and speed

• Authored and enforced technical designs documentation set forth by the requirements of the project

Software Engineer/PVCS System Administrator

Verizon Communications INC Arlington Virginia January 2001 – April 2002

• Conducted general system administration for 300 person user group using PVCS

• Successfully administered/maintained database permissions and schemas for entire IT Wholesale district

• Installed/Configured of ORACLE 8i and NET8

• Created and maintained code in a checkin/ checkout process using PVCS software.

• Supported user identification and user schemas for individuals as well as user groups

• Created user accesses by mapping Network Drives and Inserting LM Host

• Defined strategy to obtain CMM Level 2 and 3 acceptance

• Created third party documentation process for code submitted by Pon Tronics developers for each release using Rational Rose software.

• Created/Executed Regression testing in both local and integration environment

• Maintained and developed Performance metrics reports used to measure the district productivity

• Enhanced engineering model for Configuration Management (CM) and Chang Request (CR) Tracking using ClearCase and ClearQuest.

• Deployed a ClearCase based Software Configuration System for Department with a wide multiple discipline-engineering group.

• Created and maintained baseline for six different organizations in IT Wholesale.

• Developed and maintained Software Development Library, which consisted off log of Vendor information, software licenses proprietary data, and software copyright agreements.

• Supported PVCS Version Manager on NT and Unix systems

EDUCATION

OLD DOMINION UNIVERSITY

BS in Business Administration Concentration in Information Systems. December 2000

Northern Virginia Community College

Configuration Management/UNIX Certification Program May 2007-present

RELEVANT COURSE WORK

Essentials of Rational Requisite Pro Essentials of Configuration Management with Rational ClearCase

Essentials of Rational ClearQuest Essentials of CM with Rational ClearCase UCM

Database Concepts SQL Mastering Requirements Management with use Case

Intro to Local and Wider area Networking Essential of Rational ClearCase for Windows

Essentials of Rational ClearCase UCM System Design Development and Implementation

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