Work at home/Data Entry

NOEL TRUESDALE

OBJECTIVE:

Seeking a position in Customer Service/Data Entry, with the opportunity for advancement.

WORK HISTORY:

Resource Management Time Warner Cable Ontario, CA 

May 2004 to present  

Pulling service level reports for Management.

Assisting the Customer Care agents with their schedules, vacation, and shift trades

Forecasting, scheduling, watching the call centers service level.

Customer Service

Comcast Cable Ontario, CA 

Jan 1999 to May 2004 

Received in coming calls.

Assist customers with billing.

Troubleshooting with customers over the phone to repair their cable service.

Help customers order PPV.

Eligibility Rep

Health Care Partners South Pasadena, CA 

Mar 1994 to Jan 1999 

Checked patients eligibility.

Updated patients accounts.

Ran Reports for the team and distribute them.

EDUCATION:

Watterson College Data Entry Pasadena, CA 

Feb 1990 to Jan 1991 

10-Key

45 wpm

Some computer knowledge

REFERENCES:

Available upon request.

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