Project Manager Management

LORRAINE TODISCO

** ****** ******, ****** ***, New York 11771

516-***-**** • ********@*******.***

MARKETING & COMMUNICATIONS PROFESSIONAL

PROFESSIONAL PROFILE

 Marketing & Communications Specialist. Progressive career path in leading successful media and public relations initiatives. Proven success in website content management, web-based social networking and editorial services.

 Client Relations Manager. Proactively builds and establishes key client relationships and collaboratively works with clients to create innovative and targeted marketing campaigns.

 Business Performance Challenger. Motivates and energizes diverse cross-functional teams as a key resource, critical thinker and out-of-the-box problem solver.

CORE COMPETENCIES

Brand Management • Client Relations • Account Management • Web Content Management • Media & Public Relations

Creative Problem Solving • Cost-Effective Strategies • Logistics Management • Competitive Analysis

Social Media • Multitasking & Prioritization • Market Research • Organization • Computer Skills

PROFESSIONAL EXPERIENCE

NEW YORK INSTITUTE OF TECHNOLOGY (NYIT), Old Westbury, N.Y., Office of Communications and Marketing

Communications Specialist at NYIT (2007-2010)

Played a key role in advocating for and representing 15,000 students among seven campuses. Applied dynamic strategic planning, prioritization and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Created and disseminated press releases to promote NYIT activities and events, collaborated with national and global media outlets, and authored and updated the school’s website on a daily basis. Monitored and updated the Events Calendar and maintained responsibility for informing the media regarding campus emergencies or school closings.

• Served as the AskNYIT Project Manager and Web Site Administrator, with full accountability for preparing and launching the AskNYIT website.

• Liaised between the NYIT community to promptly respond to inquiries.

• Created and disseminated quarterly parents and family newsletter through Constant Contact.

• Compiled and composed the “Alumni Notes” section for NYIT Magazine.

• Spearheaded administration of Vocus, an On-demand Software for Public Relations Management.

AskNYIT Coordinator at NYIT (2005-2007)

Recruited from more than 100 applicants to revamp the college’s online, global customer-service program. Teamed with a diverse range of management and support staff to oversee the daily Administration of AskNYIT Web site, including designing and executing a database of 400+ frequently asked questions and answers. Actively liaised between students, faculty, staff, alumni, donors, administrators and general public to provide informative responses to online inquiries and troubleshoot and resolve technology issues related to software and Web.

NEW YORK COLLEGE OF HEALTH PROFESSIONS, Syosset, NY

Program Coordinator (2005)

Successfully managed all aspects of programs, events and training/review sessions for new student orientations, clinic entrance exams and clinic registrations, and New York State Board licensing review sessions. Monitored

program effectiveness by assessing performance, resolving inefficiencies through proactive solutions and providing ongoing counseling and mentoring.

J. P. MORGAN CHASE - Cardmember Services, Hicksville, NY

Project Office Coordinator (2003-2005)

Collaborated with a Contract Software Developer to ensure timely application functionality according to specifications and within established budgets. Actively tracked project progress for large cross-functional initiatives, summarized results and presented findings to senior managers and executives for review. Demonstrated strong communication and leadership skills in effectively drafting and updating various website content for multiple Intranet sites.

• Authored and maintained User Guides, as well as provided training in use of departmental project databases.

ST. MARY'S HOSPITAL, Waterbury, CT

Public Relations Coordinator (2002-2003)

Contributed critical thinking and analytical skills toward drafting and distributing news releases, news briefs and calendar updates. Closely tracked electronic message boards and trained and supervised hospital volunteers.

DUNHILL STAFFING / OFFICETEAM / INTERTEC PUBLISHING, Fairfield County, CT

Executive Assistant (2000-2002)

Supported the senior management team in driving projects, administrative operations and scheduling to meet critical timelines, specifications and goals. Collaborated with a diverse team of senior managers at a variety of corporate and educational organizations, including Yale University’s School of Management.

BRAUNSTEIN & TODISCO, P.C., Attorneys at Law, Fairfield County, CT

Office Manager (1992-2000)

Handled all aspects of day-to-day administrative and office functions in support of company goals and objectives. Actively collaborated with Partners and staff in driving projects and scheduling to meet critical timelines, specifications and revenue goals. Coordinated all facets of real estate closing functions, from inception through completion. Drafted, reviewed and submitted several different filings for submission to secretary of the state.

EDUCATION

Master of Arts in Communication Arts – New York Institute of Technology, Old Westbury, NY 5/2010

Master of Arts in Applied Psychology - Fairfield University, Fairfield, CT 1/1992

Bachelor of Arts in Psychology - Skidmore College, Saratoga Springs, NY; Semester in France 5/1986

TECHNICAL SKILLS

Microsoft Office, Photoshop, Adobe Professional, HTML, Vocus, Constant Contact

LANGUAGE SKILLS

Proficient in French and Italian

AFFILIATIONS & ACTIVITIES

Member - Phi Beta Kappa; Psi Chi National Honor Society for Psychology; Periclean National Honor Society

Web Site Editor - TheCampusSlate.com, a student-run newspaper (Fall 2009/Spring 2010)

Producer - two documentary films/student projects

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