Customer Service Manager

Beverly Demske

***** ***** * ** ******* Dr.#***

Belleville, MI 48111

Cell: 734-***-****

Career Focus

Highly motivated retail sale manager with extensive customer service and sales experience.

Assistant Manager /Manager and dedicated employee with high integrity ,strong work ethic and great leadership skills. I have 40 years of experience planning,developing and implementing sales teams and customer relations.

Detail oriented bookkeeping professional with experience directing a team towards increased revenues and success. Result oriented Manager with the ability to lead successful product launches and higher revenues. Expertise in developing customer relations.

Summary of Skills

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Event management

Hiring/firing

Recruiting

Interview experience

Compensation/Payroll

Complex problem solving skills

Training and development

Employee coaching

Professional Experience

Assistant Manager

Gymboree

November 2003 thru August 2011

15.50 hourly

Customer service,stock,floor moves,paperwork.

Manager

Godiva

May 2002 thru November 2003

12.00hourly

Customer service,ordering chocolates,planned and executed special events establishing larger customer base.

Manager

Motherhood Maternity

September 1999 thru May 2002

11.00hourly

Won Store Manager of the Year 2000

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