Accounting

EFRAIN R. BROWN

*** *** ******, *** *

West Haven, CT 06516

Home: 203-***-**** ***********@*****.***

CAREER SUMMARY

Highly motivated and well-rounded professional with education and experience in the field of accounting and banking operations. Significant strengths in accounting and banking software. A self-started, easily motivated, quick learner, and a people person.

PROFESSIONAL EXPERIENCE

JACKSON HEWITT, West Haven, CT 2008 - PRESENT

Tax Preparer

Conduct in person interviews to unveil tax needs, resolving those requests in a timely fashion. Mediated between client and IRS as needed.

• Provided details to customer concerning appropriate company products and services which increased client knowledge of tax filing process.

• Completed all related tax forms in accordance with policies, and compliance with legislation and regulations preventing unnecessary holds on tax filing process.

• Researched tax related questions and issues, and responded to customers appropriately and within a timely manner via phone or email which insured accurate completion of tax return.

BNC FINANCIAL GROUP, New Canaan, CT

Accounting Assistant FEB 09– MAR 09

Assisted CFO in all accounting functions, internal control, and back office banking. Prepared financial statements maintain inter-company accounts for four branches.

• Reconcile Mortgage and Commercial Fee Suspense Accounts to make sure our books displayed the corrected balanced owed by individual and company clients.

• Processed and Reconciled Accounts Payable for both The Bank of New Canaan and The Bank of Fairfield to assure the amount issued to each vendor cleared and was for the amount intended.

• Enter Journal entries in GL for both The Bank of New Canaan and The Bank of Fairfield and the Holding Company.

• Printed Federal Report to balance what was necessary to clear previous day transaction.

• Held the responsibility of balancing all incoming and out going wires for The Bank of New Canaan ,The Bank of Fairfield and The Holding Company.

• Calculated and reconcile all branches Batch Recap to make sure daily transaction conducted match that what was displayed in the banking and accounting software.

EMC COMPANY, Glastonbury, CT 2008

JR Accountant

Support controller with accounting duties on all aspects of controls. Assisted with month end general ledger closes and assist with the preparation of financial statements. Maintain work papers to support the balance sheet on a monthly basis and also participated in the preparation of budgets for company projects.

• Processed company payables and receivables making sure the companies payables were paid in time and receive payments on time.

• Prepare forecast for engineering projects to asses what projects were financially feasible for the company current financial state.

• Reconciled bank accounts to make sure company assets were represented in an honest fashion compared to that of the banks.

• Prepare and post monthly, quarterly and yearly journal entries including accruals.

• Manage inter-company transactions, including confirmation and reconciliation of inter-company accounts.

• Provide analytic support to senior management as requested

• Conducted internal audits on company purchasing

EFRAIN R. BROWN PAGE TWO

CITIBANK, Orange, CT 2007 – 2008

Service Officer

Managed client expectations, provided excellent customer service, and assisted with branch operations to prevent internal and external theft of assets.

• Conducted branch audits on teller cash boxes, ATMs, and vault to prevent larceny of branch assets.

• Resolved customer transaction issues providing client with needed information regarding policies and procedure, resulting in an increase of customer knowledge and overall customer satisfaction.

• Held the responsibility of overseeing branch proof. Made sure transactions were within the principle of company policy and procedure, to avert branch loss.

• Supervised and encourage tellers on their job function through Morning Huddles and branch promotion creating more referrals and branch profitability.

Articulated policies and procedures promoted appropriate client solution and overall client satisfaction.

PEOPLES BANK, West Haven, CT 2006 – 2007

Senior Customer Service Associate

Provide customer sales and service support while assisting customer service manager on operations.

• Assisted account holders with basic banking information, preventing them from getting avoidable charges.

• Opened up bank accounts to increase branch profit and overall customer satisfaction.

• Balanced and processed the Vault, ATM, and Night Drop. Preventing branch loss and transaction errors in the ATM.

• Provided outstanding customer service. Resulting in the branch receiving recognition for the most hundreds in one month.

• Held responsibility of doing the branch account monitors log. Prevented unnecessary losses to branch and in many cases resulted in sales of additional products.

EDUCATION / CERTIFICATES

A.S., Business Administration and Accounting, Gateway Community College, New Haven, CT Completed 2005

Notary Public

Certified QuickBooks User 2009

Completed Jackson Hewitt Tax Preparation Course

TECHNICAL SKILLS

Microsoft Word Microsoft Excel Microsoft PowerPoint

Outlook Peach Tree Accounting Quick Books

Windows Vista Netscape Communicator and Internet Explorer Type: 70wpm

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