Clarence Norris, Jr.
Clermont, FL 34711
Home# 352-***-**** Cell # 240-***-****
E-mail Address: *******@***.***
Senior Construction Manager
Operations/Production Management ● Special Projects ● Organizational Leadership
A dependable, result oriented, highly motivated leader with strong work ethics offering excellent customer relations and service skills. A diverse and extensive background and proven qualifications in:
● Project Management ●Training/Development
●Construction Management ●Safety Management
●Scheduling/Planning / Site Construction ●Start-up/Operations Management
● Maintenance Management ●Estimating/Contracting / Site Development
● Customer Service /Support ●Community Affairs/Fund Raising
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Project/Construction Management – Successfully managed multi-site of construction with different product lines, all over $20MM Plus jobs, from pre-construction to close-out
Maintenance Management – Successfully supervised up to 12 sites under development including all models, offices and common areas which included maintenance of buildings, landscaping and equipment.
Training/ Development – Trained over 20 assistant construction managers, superintendents and service techs through coaching and mentoring.
Customer Service – Oversaw all customer service after owner took possession. Results: awarded top service sites three out of four years.
Scheduling – Scheduled all sites, in charge of budgets and negotiated with sub contractors and vendors. Results: all sites were finished before scheduled completion dates and under budget.
Start-up/Operations Management – Opened and managed three successful businesses, one business was a steak and seafood restaurant that seated over 180 people generating a profit of from the start. And opened and operated a retail store for seven years while employed full time and operated a home improvement company.
Community Affairs/Fund Raising – Served as officer in AMVETS and American Legion. Results: while serving on the House Committee produced over $100 K in five years for youth programs within the surrounding communities.
Safety Management – Led all monthly safety meetings {OSHA} and trained on job safety. Represented the company on all insurance inspections.
Site Development - Managed all site construction from clearing to final grades
Clarence Norris, Jr. Page 2
Customer Communication Skills/Support – Facilitated pre-construction meetings and served as the main company contact throughout construction and completion of home. Results: Won the company award for 100% customer satisfaction for three consecutive years.
Professional Experience
Chief Estimator CBM Installation, Palm Coast, FL 2009 to Present
Work from my Home Office, working on blue prints and Drawings ,doing Take Offs of Cabinets , Tops , Window Sills, & Surrounds , For Kitchens, Baths ,Common areas, Break areas ,Dinning, Lobbies , Work Areas and Office, and others areas For Motels, Hotels, Apartments, Hospitals, Condos, Single family and Office Buildings. Ready for Bids
Senior Construction Manger Toll Brothers, Inc. 1993 to 2009
Boca Raton, St Augustine FL, Potomac, MD, Chantilly and Fairfax, VA,
Supervised / managed multi-site from pre-construction to close out, including Commercial, Retail, High Rise, Office, Senior & Rec.Center, Multi-family, Condos, Apartments, and Single family. Oversaw the construction of all site Development, sewers, and water, and building permits and was present for all inspections. Work with architect and engineers red line plans; produced daily and weekly reports pertaining to the job sites. Facilitated pre-construction meetings with owners and sales reps. Served as the contact for the homeowner throughout construction. Organized and presented safety meetings with subcontractors and company employees. Managed multi-site construction including commercial and residential. Hired, supervised and scheduled all subcontractors for 3 plus jobs at one time. Managed maintenance of buildings, office, models, site landscaping and equipment. Processed all owner warranty and service items. Maintained M.S.D.A. Book
Owner Operator/ Manager Norris’s Crazy Crab, Palm Coast Fl 1998 to 2003
Managed start-up restaurant; remodeled dining room, kitchen and bar. Selected menu, hired staff, managed dining and bar that seated over 180. Managed and worked all stations, also in charge of inventory/ stock, pay roll, and accounts receivable/payable.
Owner Operator JNN Resins & Crafts, Thurmont, Md 1990 to 1996
Managed start-up retail store; sold, stocked, P&L painted and taught classes on resin painting
Superintendent/Project Manager Carl Bernstein Construction, Arlington, VA 1987 to 1993
Managed multi-site commercial, commercial / retail, Residential and Site Development
Superintendent Toepfer and Son MD, VA, DC 1980 to 1987
Restoration, Remodeling and Commercial Construction
Professional Developments
Certifications
●Certifier Permit SWPP & State General ●Permit National Pollution Discharge Elimination System ●Qualified Certified Land Disturber, State of Virginia● CPR Certified ●OSHA and Safety
Core Competencies
Carpentry, Site Construction, Roads & Bridges, Pools and Bath houses. Rec. Buildings, Day Care, Heavy Equipment Operator. Industrial Construction, Schools, Light and Heavy Commercial Construction/Apartments, Restaurant, Office, Motel, and Strip Mall, Fire Restoration and Remodeling .Owned and Managed Restaurant and Small Retail Store. Computer, Microsoft, Excel, Word, Walk Write and Numerous Company software package