Customer Service Security
Resume:
JAY JACK
Cartersville, GA 30121
770-***-**** Ext. 208
*********@*****.***
SUMMARY OF QUALIFICATIONS
A highly talented Security Officer with more than thirteen years of law enforcement and security experience. Efficiently trained in hand gun retention, power hand cuffing as well as crisis intervention and tactical communications. Knowledge of surveillance facilities, crime prevention techniques, wide experience in access systems, patrolling, investigative procedures, incident report writing and customer service. First Aid/CPR certified and OCAT (pepper spray). Excellent communication, interpersonal, leadership and motivational skills.
EXPERIENCE
6/2008-Present OrganoGold Atlanta, GA
Marketing Representative
Markets healthier alternative to coffee along with other daily products for international firm.
3/2008-5/2008 U.S. Security Associates Atlanta, GA
Site Supervisor
Supervised and trained a team of security personnel in daily operations. Interacted with Police and Fire Departments and responded to all emergencies as needed or directed by policies. Informed and warned violators of rule infractions such as loitering, smoking or carrying forbidden articles. Patrolled parking lots and external grounds keeping logs of all security incidents.
1995-2007 United States Government Miami, FL
General Services Administration
Security Supervisor
Ensured the resourceful operation of the CCTV, access control and security control room, prepared incident reports and taking recommended appropriate follow up actions. Provided escort services for visitors, judges, court reporters, attorneys, and any other courthouse personnel. Patrolled assigned areas on foot to ensure building security such as fire hazards, leaking water pipes, and unlocked security doors.
Educational and Professional Training
Federal Training by G.S.A. and Homeland Security (1995-2007)
Miami Dade College, Miami, FL
A. A. Criminal Justice (1994)
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