Quality Project Manager

VALERIE C. BROWN-STINNETT

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**** ****** ****, *************, ** 13027 315-***-**** Home 315-***-**** Cell *****@***.*** E-Mail

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SUMMARY: Results driven Quality Manager with enthusiasm, dedication, responsibility, and a good work ethic, combined with significant experience in Quality, Safety, Business, Environmental Systems and Information Management. A proven record of leading complex, divisional and multi-plant quality systems in the Automotive, Industrial, Power and Utilities Industries.

• Over 12 years of Quality Management System, Implementation and Certification Experience

• Possess Six Sigma and Lean Manufacturing Methodologies

• Very Knowledgeable of the following Standards: ISO/TS 16949, ISO 9001, ISO 14001, OHSAS 18001, AS 9100, PMP, APQP, PPAP, MSA, SPC, FMEA and Customer Specific Requirements

• Certified Lead Auditor in ISO/TS 16949, ISO 9001, ISO 14001 and Core Tools

• Experienced in Domestic and International Supplier Quality Development

• Skilled at structuring and optimizing operations and processes

• Divisional and Multi-plant Supervision of Quality Engineers, Quality Lab Technicians, Quality Inspectors, Warranty Technicians and Metallurgists

PROFESSIONAL

EXPERIENCE:

2009 to Present AMEC, NorthEast Power Alliance – National Grid, Syracuse, NY

Company Description: The NorthEast Power Alliance LLC (NEPA) joins the global leaders of power transmission and energy distribution together to create a professional coalition committed to serving the diverse and expanding needs of the power industry. The consortium is comprised of

AMEC plc, the international engineering and project management company, US utility contractor Michels Corporation and US electrical engineering firm Vanderweil Engineers. NEPA brings together a unique capability focused on delivering superior performance in safety, optimized design, innovative engineering and efficient construction in a long-term collaborative relationship, all of which meet National Grid’s aim to deliver their investment efficiently, effectively and safely.

Quality Assurance Manager

• Initiated, Developed and Implemented ISO 9001, ISO 14001 and OHSAS 18001 Procedures and Processes in preparation of multiple ISO Certifications and New Business Development.

• Successfully passed (62) Client Quality Audits at several locations throughout New York.

• Customer Satisfaction and Quality Ratings currently at 100% for (15) consecutive months.

• Proactively resolved complex problems and implemented permanent corrective actions, utilizing the 8-D method (root cause, containment, corrective action, validated corrective action and prevented recurrences).

• Interfaced with Client and Subcontractors on quality concerns and requirements. Able to communicate and receive mutual satisfactory results.

• Exceedingly skilled at leading and working effectively in a team environment to achieve planned outcomes.

• Ensured that drawing specifications, critical characteristics and Client specific requirements were met.

• Identified Key Performance Indicators (KPIs) metrics, monitored and reported on the Quality Management System.

• Maintained the quality controls of construction activities and safety requirements for individual projects and educated the team on the Client expectations.

• Participated in field walk-downs with the project team to provide quality control requirements.

• Performed trend and gap analyses to identify and lead Continual Improvement projects.

• Implemented, monitored and conducted pre-construction, construction, and post-construction quality, safety and performance compliance audits.

• Monitored field inspections and testing activities, by performing random quality assessments.

• Initiated and motivated employees in quality, safety, health and environmental activities.

• Assisted in the development of the company’s SharePoint Website, which is the controlled source for all of the quality and business management system documents and records.

Valerie C. Brown-Stinnett – Page 2

2008 to 2009 Advanced Motors & Drives, A Kinetek Company – East Syracuse, NY

Company Description: Advanced Motors & Drives (AMD) is one of North America's leading manufacturers of custom, special purpose low-voltage wound field DC and AC traction and pump motors. With market leading positions in battery powered market sectors such as material handling, golf & utility vehicles and aerial work platforms, AMD consistently exceeds the highest performance and quality expectations of global customers like General Electric, Genie, Crown, Raymond, Club Car and E-Z Go.

Division Quality Assurance Manager

• Developed and Implemented ISO 9001:2008 Quality Procedures and Processes

• Identified gaps, leaned processes, implemented opportunities for improvements and provided effective tools, within the quality management system.

• Interfaced and visited customers on quality concerns and requirements. Able to communicate and receive mutual satisfactory results from our customers, ultimately increasing overall satisfaction and ratings.

• Worked collectively with domestic and international (China) suppliers to assist with their quality development and ensured that they met the product requirements.

• Worked closely with Purchasing to qualify new suppliers and monitor existing suppliers.

• Reviewed and approved Engineering Changes to ensure that quality was not compromised.

• Established the Incoming and Internal Quality Inspection System and defined the criteria for acceptable quality.

• Executed a Material Review Board (MRB) and improved the rework process.

• Trained and educated the workforce on the customer and company quality and safety requirements. Improved the Employee Morale and Quality / Safety Awareness.

• Monitored the FTQ throughout the manufacturing process; decreased the overall PPM, customer complaints and improved the productivity rate by 39%.

• Oversaw and Managed the Quality & Warranty Department Personnel, Goals and Objectives.

2006 to 2008 Barnes Group Inc.; Associated Spring – Syracuse, NY

Company Description: Associated Spring is the largest manufacturer of precision springs in North America, and one of the largest precision spring manufacturers in the world. Associated Spring is equipped to produce virtually every type of precision spring, from fine hairsprings for electronics and instruments to large, heavy-duty springs for machinery. Associated Spring also manufactures nitrogen gas springs and manifold systems, retaining rings and injection-molded plastic-on-metal and metal-in-plastic components and assemblies. Associated Spring’s largest markets include industrial appliances, transportation, farm and construction machinery, medical components, electrical, consumer products such as lawn and garden tools and non-aerosol pumps, computer peripherals, electronics and telecommunications equipment, recreation and fitness equipment, oil/petroleum equipment, office furniture and compressors. Customers include General Motors, Ford, DaimlerChrysler, Allison Transmission, Honda, Visteon, Caterpillar, Cummins and Eaton.

Division Quality Assurance Manager

• Developed and implemented the overall Quality, Business & Environmental Systems in accordance with the Corporate Standards and Customer Requirements.

• Participated in monthly Corporate Quality Meetings to ensure consistent processes across all divisions and share best practices.

• Identified and launched Continual Improvement Projects, such as:

Program Management – APQP Deliverables, Quality Management Reviews, Visual Management, FTQ, 5-S, Quality System Basics, Lean Manufacturing, Internal Audits, Layered Process Audits, Label Error Proofing, Material Process Flow, Inventory Control, Document and Data Control, Resource Management, Customer Satisfaction, Corporate Performance Measurable, Supplier Quality Performance and Environmental, Health and Safety.

• Implemented SPC on the manufacturing floor and reduced the scrap rate by 21%, resulting in better controlled processes.

• Structured a robust Gage R&R, Preventative Maintenance and Calibration system for equipment and tool management.

• Analyzed and reported to management on quality metric performance related to COPQ, OTD, Supplier Quality, and Supplier Delivery.

• Designed, developed and delivered classroom, on-the-job and on-line training tutorials.

• Apart of the Product Engineering Phase to ensure that the quality requirements were integrated. Participated in Design of Experiments (DOE).

• Oversaw and Managed Quality Department Personnel, Goals and Objectives.

Valerie C. Brown-Stinnett – Page 3

2003 to 2006 Roush Industries & Manufacturing – Livonia, MI

Company Description: Roush Manufacturing designs, engineers and manufactures appearance and performance components for the specialty and niche vehicle markets. Products range from plastic body components and body kits to underhood molded components, bracket assemblies, molded electrical connectors, air cleaners, and a number of both internal and external engine components. Customers include General Motors, Ford, DaimlerChrysler, Honda, Visteon and Mopar.

Corporate Quality Assurance Manager

• Provided the implementation, leadership and compliance to ISO/TS 16949:2002, ISO 9001:2000, ISO 14001:2004 & AS 9100. Planned, prepared, developed, and administered document and record control of the systems required to secure and maintain certifications and other customer-specific requirements.

• Developed and implemented quality system documentation, such as: Quality manuals, Level 1 and Level 2 procedures, Level 3 operator and work instructions, Forms and Quality Alerts.

• Identified, maintained and monitored Roush’s: Internal, external and supplier corrective action requests, preventative actions, customer complaints, continuous improvement activities, quality system metrics, supplier ratings/customer scorecards and customer satisfaction surveys.

• Created and implemented quality inspection criteria and detailed instructions.

• Interpreted quality control specifications to Purchasing, Production, & Shipping Departments.

• Conducted internal quality system and safety audits throughout the Corporation, using these standards and specifications: ISO/TS 16949:2002, ISO 9001:2000, ISO 14001:2004, APQP, PPAP, FMEA, SPC, PSO, MSA.& MIOSHA. In addition, current practices, quality manuals, procedures, work instructions, operator instructions and customer specific requirements.

• Directed Continuous Improvement Projects, such as Visual Management, 5-S, Kaizen, Lean Manufacturing, Layered Process Auditing, Performance Measurement Charts, Performance Trend Analysis, Inspection and Sampling Requirements and Supplier Quality Performance.

• Organized and facilitated the quarterly Quality System Management Reviews and monthly QOS Meetings. Noted as a “Best Practice” from Roush’s external Registrar Auditor.

• Designed, developed and delivered the Internal Auditing Training, Quality System Training Courses, Environmental, Health and Safety Training and On-The-Job Training.

• Maintained Roush’s Quality System intranet and internet web pages.

• Developed, controlled, administered and continually improved the document control system.

• Oversaw & Managed Quality Department Personnel, Goals and Objectives at multiple locations.

1998 to 2003 Delphi Corporation-Energy & Chassis Systems – Brighton, Michigan

Division Quality Manager

• Provided the implementation, leadership and compliance to QS-9000 to obtain certification.

• Performed Internal Quality Audits and Trained Internal Auditors.

• Performed Supplier Quality Audits to qualify New Suppliers and Monitor Supplier Quality.

• Participated in all aspects of Quality Engineering, such as Design Reviews and APQP.

• Collaborated with Corporate Quality to develop Delphi’s Quality Management System.

• Oversaw & Managed the Quality Document Library.

1996 to 1998 General Motors; Mid Size & Luxury Car Group – Flint, Michigan

Quality Engineer, Project Manager and Information Technology Coordinator

• Composed PPAPs for New Products. (i.e. Control Plans, FMEAs, Process Flow Diagrams, etc.)

• Developed an Intranet Website, which managed the Business Unit Management System.

1995 to 1996 EDS; Buick World Headquarters – Flint, Michigan

Quality Technician and Project Manager Assistant

• Performed Design of Experiments and Quality Testing for New Product Development.

EDUCATION: B.S. Computer Information Systems and Business Management

Baker College of Flint

CERTIFICATIONS: Certified ISO/TS 16949 & ISO 9001 Lead Auditor,

IC Quality, Inc. Certified ISO 14001 Lead Auditor,

Michigan Manufacturing Technology Center Certified in Related Core Tools: APQP, PPAP, MSA, SPC & FMEA, Eastern Michigan University – Center for Quality

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