Software QA analyst

LeRoy M. Herrmann Jr.

Elgin, Illinois *****

Mobile: 847-***-****

wyqmpm@r.postjobfree.com

http://www.linkedin.com/in/leroyherrmann

SUMMARY

Results-oriented Software Tester with diverse telecommunications experience across the full Product Development Life Cycle; focused on Software Integration, test planning and design, test execution and software testing. Extensive hands-on experience in performance testing, and writing Test Cases and Scripts. Demonstrated ability to perform multiple tasks and work under time pressure on complex assignments.

Professional Experience

FIDELITONE LOGISTICS, Wauconda, IL 2010 to 2011

A recognized 3PL leader in supply chain management solutions.

Software Quality Assurance Analyst, Wauconda, IL (7/2010 – 12/2011)

Coordinated software quality testing projects on Warehouse Management Systems.

* Managed all user acceptance testing projects for all business units, including vendor communications for order fulfillment.

* Created test plans for system changes including code modifications and configuration changes.

* Identified test cases for regression coverage of functionality as well as new implementations.

* Refined software quality processes including unit, system, integration, user acceptance, and end to end testing, to identify holes in coverage.

* Defined project requirements to interface the legacy Warehouse Management System to a new modern WMS.

MOTOROLA, INC., Schaumburg, IL 1994 to 2010

A leader in the design and manufacture of high tech communications products for commercial markets.

Software Test Lead, Libertyville, IL (2009 – 2010)

Managed software quality testing on Android based smart phones.

* Met intense ship-to-market deadline for first-time launch of Android operating system (OS) phone by leading and training 2 engineers to perform testing on 5+ different software builds per week.

* Achieved successful on-time Android launch by supporting 5+ software releases per week by developing test cases and plans based on Marketing Requirements Specifications (MRS) and leveraging existing test cases.

* Selected by manager to provide technical support to the Motorola Board of Directors when they received their first Android based smart phones.

* Used the Bugzilla issue tracking tool to report new issues as well as support the investigation of existing issues.

* Earned a Motorola Bravo Award for outstanding service and dedication by providing 24x7 software testing support to meet software delivery dates.

* Investigated and identified dozens of reported issues while performing friendly-user trial triage, categorizing and investigating issues found and providing feedback to participants.

Team Lead, Software Validation Team, Libertyville, IL (2005 – 2009)

Performed validation/quality testing of Linux, Motorola P2K and Symbian based cellular phone software.

* Developed and implemented test procedures for battery current drain testing and defined test equipment to be used by worldwide team to ensure continuity of results.

* Designed and built specialized battery eliminators used in the current drain testing of Motorola phones around the world.

* Met delivery times and commitments on the testing of dozens of phone models.

* Opened and tracked issues using the Distributed Defect Tracking System (DDTS) which led to significant improvements in phone software.

* Created test cases and plans using TestCentral System (a Test Director like tool) which increased the testing efficiency of the team.

* Used manual and automated scripts to execute test suites. Utilized internal database system for creating test cases, test plans, storing results and extracting results and generating test reports.

* Collected, analyzed and recorded technical data using internal company tools. Participated in applications code inspections and reviews as a moderator or reader.

North American Field Test Team, Libertyville, IL (1998 – 2005)

Performed field testing of CDMA and GSM based cellular phones in various markets around North America.

* Drive testing of mobile phones in a dynamic environment using Motorola internal logging tools which led to improved performance and quality.

* Specified and developed the tools used for Mean Opinion Score (MOS) testing, a measure of overall voice quality.

* Opened and tracked issues using the DDTS issue tracking tool.

* Created test cases and plans using TestCentral.

* Reported test results in a timely manner to ensure delivery times and commitments were met.

* Tested early in-vehicle Telematics systems improving RF performance and voice quality of handsets designed to work hands free, improving driver safety.

* Wrote and executed automation tests using Motorola internal testing tools.

Electronics Technician, Libertyville, IL (1994 – 1998)

EDUCATION / PROFESSIONAL DEVELOPMENT

Harper College, Palatine, IL 2008

* Internet Protocols (TCP/IP)

* Introduction to LAN-Networking

DeVry University, Addison, IL 1990 - 1994

* Bachelor of Science in Electronics Engineering Technology

MILITARY EXPERIENCE

United States Navy 1986 - 1990

Highest Rank: Avionics Technician - E3

Type of Discharge: Honorable

Clearance Held: Top Secret (not current)

Duties: Electronics Warfare Operational Intelligence Crewman, responsible for the operation and maintenance of a wide variety of airborne radio and radar equipment.

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