Technical Project Manager, QA Manager

Deepak Bhatnagar

***** **** *******, *******, ** 94539

Ph: 510-***-**** (M) 510-***-**** (H) Email: ***************@*****.***

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Summary:

- Overall 14 years of experience from software development, testing and management to develop and launch multiple products on various mobile platforms using waterfall as well as agile approach.

- Seasoned professional having eight years of experience, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects with multi-site & multi-cultural cross functional teams in a matrix organizational structure.

- Strong leadership and managerial skills in building teams and setting organization directions and objectives, effective in training, motivating and mentoring onsite and offshore junior managers, engineers, developers and technicians.

- Experienced in coordinating, negotiating and motivating vendors, partners and off-shore resources in support of time line and deliverables.

- Hands-on experience in implementing QA Processes, tools, developing and execution of Test Strategies, Metrics and Measurements.

Key Achievement/Deliverable:

- Successfully managed the project to migrate millions of existing and future MobiTV’s WinMo clients to RTSP/H264 media infrastructure to achieve improved quality and reduce operational cost. Project involved multiple external/internal vendors and partners.

- Launched TV and Radio products with various carriers on over 500 different mobile devices to help sustain the continuous flow of revenue stream.

- Successfully managed internal/external teams to deliver SprintTV product on first Palm WebOS device (Pre). Received special appreciation from Sprint and Palm to complete the project on time with high quality. This helped strengthening relationship with Sprint.

- Successfully managed multiple internal and external teams to build the infrastructure to launch and support multiple sports applications on iphone. This helped increase the subscriber and revenue growth as well positioned company to support video products for AT&T.

- Define and implemented workflow in Jira to help improve the processes for device porting team to improve the overall productivity by 30%.

- Improved production deployment time by 75% for porting devices and reduce the failure rates. I identify bottlenecks between engineering and operations team. Proposed to build an automated framework for faster and reliable deployment.

- Collaborate with Sprint device team and successfully negotiated and implemented development/QA process for device certification which helped launching new devices under time and budget.

- Revamped client and server QA teams and setup various processes and tools to run QA operations in organization. This helped optimizing QA resources and helped in controlling QA Budget.

- Successfully able to setup and manage offshore QA team to help reduce the cost by more than 70% over 2 years.

Professional Experience

Vodafone Inc (Joint Innovation Lab - JIL) Walnut Creek, CA Jan 2010 – Current

Engineering Project Manager (Consulting) Mobile Entertainment Platform

- Responsible to drive and collaborate with vendors, partners & internal teams to define product requirements and technical specification.

- Responsible to provide budget estimation, timeline forecast, resource planning. Develop Master schedule for all cross functional teams.

- Prepared and reviewed SoW and MoU for various vendors with Business Development and Technology team.

- Track completion of daily/weekly project tasks and manage weekly meetings / minutes / actions / status reports to executive management.

- Identify risks, propose issue resolution, escalation & coordination with team.

MobiTV Inc Emeryville, CA January 2008 – November 2009

Technical Project Manager/Eng Staff Manager Mobile Client Product

- Lead a group of 15+ engineers & managed multiple projects simultaneously by devising project schedules, assigned work responsibilities and reviewed periodic progress of various internal teams to deliver state of art products on various mobile platforms. Executed projects in waterfall as well as in agile manner.

- Managed project to successfully migrate over millions of existing and future WinMo users to new streaming infrastructure.

- Responsible as scrum master for delivering multiple sports applications (UFC, Notre Dame, Winter Olympics, CBS Sports) development on iPhone.

- Successfully managed internal/external teams to deliver SprintTV product on first Palm WebOS device (Pre).

- Establish/Maintain relationship with internal cross functional team and external partners. Collaborate with them by organizing weekly project meetings to provide updates and to successfully address outstanding issues.

MobiTV Inc Emeryville, CA February 2006 – January 2008

Engineering QA Manager Mobile Client Product Development

- Lead/Mentor a team of 20+ onsite QA engineers and offshore team to support all aspects of quality assurance for client and server from test planning through execution and shipping.

- Responsible to hire/fire, resource planning, budget, project planning and reporting to upper management.

- Introduced/Improved Product Development and Release Cycle processes (Requirements Review, Design & Functional Specs Creation/Review, Test Planning and Test Execution, Reporting, Bug Management and Triage).

- Implemented QA Tool and processes to help organize testing and release high quality products in time, under budget for major wireless carriers on various mobile platforms using waterfall as well Agile/Scrum methodology.

- Responsible to drive & coordinate testing efforts on multiple mobile platforms i.e WinMo, J2ME, BREW, Symbian etc

Openwave Systems Redwood City, CA September 2001 – February 2006

Project Lead Engineer Mobile Access Gateway (MAG), Multimedia Messaging

- Lead/mentored offshore QA development team in India to develop automation framework for WAP Gateway and MMS.

- Analyzed requirements and specifications for implementation in the automation framework based on feedback from various R&D, CE and test teams. Delegated development tasks, responsibilities and timelines to various sub teams and individuals. Able to deliver complete test automation system in less than 6 months able to test 80% functionality of Gateway and helped reduce cost.

- Hands-on testing and automation experience for Multimedia Messaging server and application (MMSC), WAP2.0 Gateway Solutions (ESF and MSP/MAG) to KDDI (Japan) and other wireless carriers.

- Created test plans, test specifications, test reports for testing/automation of various enhanced service for 3G wireless Gateway.

Everypath Inc San Jose, CA December 1999 – September 2001

Software Engineer IVR, Rendering Engine on Wireless device

I worked as individual contributor to develop IVR system and a voice portal for Etrade. Also involved with development and testing of HTML rendering engine on wireless device.

Duet Technology Noida, India May 1997 – December 1999

Sr Member of Technical Staff Networking, BSP, device drivers

I worked as individual contributor and developed serial port, Ethernet, keyboard and PCMCIA device drivers and Test kit for Motorola-MBX821 and SA-1100 microprocessors. I was involved with development of network protocol decoders and analyzer.

Applied Electro Magnetics Noida, India January 1996 – May 1997

Sr Software Project Engineer Telecommunication, Message Terminals

Designed, developed various messaging terminals capable to compose, store and transmit messages.

Education

- Diploma in Project Management

UC Berkeley, CA (2008)

- Masters in Computer Applications

M.B.M. Engineering College, India (1996)

Technical and Management Skills

Operating System: Linux, Unix, AIX, Windows

Mobile OS: Android, WinMo, BREW,Palm WebOS, Iphone, J2ME, Symbian

Development language/tools: C/C++,Java,Junit,Jmeter,Javascript,Perl,XML/WML,Selenium (IDE/RC),Win runner,Load runner

Protocols/Technology: HTTP/HTTPS, RTSP,WAP,SNMP,RS232,Multimedia/Streaming,DRM,Web services,Database (oracle, MySql)

Wireless Domain: CDMA/EVDO/GSM, Mobile Access Gateway, Multimedia Gateway,Messaging,MMS,SMS, Email,LBS, Streaming

Project Management Tools: Test Director, JIRA, Bugzilla, Wiki, Visio, Base camp, Microsoft Project, Microsoft Power Point, Microsoft Excel, Microsoft Share Point, Team Room

Management Core Competencies: Process Improvement,Staff Development, Vendor Management, Project Leadership, Requirements Review, Quality Control, Product Development, Prioritization, Cost Reduction, Analytical Skills, Documentation

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