Customer Service Technician

WILBERT ALVARADO

**** *** ***.

St. Augustine FL 32095

904-***-**** ************@*******.***

OBJECTIVE

A position in the marine industry to launch my career goals in achieving advanced upgrades for optimal performance and service.

TECHNICAL SKILLS

• Advanced Outboards in Yamaha, Evinrude, Johnson, Mercury, Nissan and OMC.

• Advanced Diesel with John Deere, Cummins, Hino, Kabota, Yanmar and Onan Gensets.

• Sterndrives and Inboard/Outboard Engines.

• Maintenance and Troubleshooting according to factory manuals: ABYC, AMTECH, NMMA STDS.

EDUCATION

WYOTECH Daytona, Ormond Beach, Florida DAYTONA BEACH

08/24/2010 - Advanced Marine Technology Training 1500 Hours as Follows:

o250 Hours in Lecture/Lab Stern Drive Vessel Power Transmission

o250 Hours in Lecture/Lab Inboard Engine Propulsion Systems

o250 Hours in Lecture/Lab Diesel Engines, Power Generation, and Marine Electronics

o250 Hours in Lecture/Lab Outboard Engine Propulsion Systems; including Rigging

o250 Hours in Lecture/Lab Advanced Diesel and Poly Phase Power Generation

o250 Hours in Lecture/Lab Advanced EFI and CanBus Systems

Exposure to Personal Watercraft Technology throughout Training/and own boat.

2000 UTT (Technical) Tijuana, Mexico (1 Semester of Industrial Electronics)

1996 HS Diploma, Tijuana, Mexico. Majored three years airplane mechanics

EXPERIENCE

10/2009 – Current - AUTOZONE, ST. AUGUSTINE, FL. Retail Customer Service/MGR: Donna 904-***-****

09/2003 - 11/2008 - TAXI/Owned and Operated, Government Licensed, Rosarito, Mexico.

01/2000 - 08/2002 - BOSE CORP., Tijuana, Mexico. Electro Mechanic Technician; Duties included Shift Lead for Radial Lead operational programming of true-hole equipment and in all of process line maintenance. Wave solders process control. Maintenance and programming of Dek Printing Machines and Screw Driver Webber

08/1997 - 01/2000 - HONEYWELL, Tijuana, Mexico. Technician for corrective and preventative maintenance of true–hole technology, and also, fuse and terminal manual insertion machines...TDK and universal.

10/1996 - 08/1997 - PANASONIC, Tijuana, Mexico. Mechanic Technician for Panaser Machines; Production

Set up and programming with correction

03/1996 - 09/1996 - SONY, Tijuana, Mexico. Associate Technician/FBT Engineering Department

04/1989 - 02/1991 - SCRIPTO, Tijuana, Mexico. Mechanic Technician; Duties included maintenance of all machines related in process line of manufacturing of lighters and writing instruments.

HONORS AND AWARDS

Diploma Prototype School in Aviation and Participated State Level Contest - June 1995

HOBBIES AND INTERESTS

Collection of Antique Toys, Clocks, Robotics; Birds; Swimming, Boating and Fishing

CERTIFICATIONS

2005 – Mexican Red Cross – First Aid Basics

2002 – 3M ESD Training Class – Static Control Training

2002 – Technology Information Corporation – Wave Solders Process Control

2002 – DEK – Machining Control of Printing Machines

2001 – Mexican Institute of Social Security – Safety Commissions

2001 – BOSE – Screw Driver Webber

2001 – Universal – RLS-OPM:6360B/E Radial Lead: Operation, Programming and Maintenance

2000 – Festo – Industrial Pneumatics, Industrial Electro Pneumatics, PLC’S

1998 – Conalep – Computer Windows 1995 and Office 1997

1998 – Conalep – Electric Controls and Motors

1996 – Sony Dangerous Materials

REFERENCES

CRAIG P. BOTTOMS, Diesel Instructor

WYOTECH

Daytona Campus, 470 Destination Daytona Lane

Ormond Beach FL 32174

386-***-**** Cell. 407-***-****

RANDY VISCONTI, Pastor

1010 S. Ellsworth Road

Mesa AZ 85208

AMY HOLZMILLER, Friend

619 N. 6th St Vincennes IN 47591

PH: 812-***-****

MARIO GARCIA, Engineer

Employment: BOSE Corporation

BOSE PH: 011-52-664-***-****

BOSE PH: 011-52-664-***-**** FAX

EDITH BOATWRIGHT, Pet Sitter

Apache Junction AZ

PH: 480-***-****

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