Customer Service High School

Qualifications

I attended Blue Ride Community College with a concentration in International Business. I am proficient using: MS Word, MS Excel, and MS Power point and type 80+ wpm. In addition to my college studies, my background includes extensive customer service experience. My organized and disciplined work habits, ability to work with others, computer skills, and customer service experience will enable me to make immediate contributions toward daily operations and objectives. My husband and I are relocating to Austin, Texas from Washington, D.C the first of December!

I am excited to move to Texas, and would enjoy the opportunity to discuss the ways my knowledge and skills might benefit your team.

Languages

English, Russian

Employment History

State Plaza Hotel

Washington, DC

Front Desk Agent/Concierge 05/12-Current

Responsibilities include:

• Coordinate arrivals and departures

• Coordinate daily schedules and activities for clients

• Manage reservations

• Maintain an inventory of vacancies

• Communicate with clients via email, telephone and in person

• Operate printer, copier, and fax daily

Ruby Tuesday Restaurant 07/07-05/12

Washington, DC

Harrisonburg, VA

Guest Service Coordinator

Responsibilities included:

• Coordinate all front of the house operations

• Train team members

• Maintain inventory

FORMAL EDUCATION AND CERTIFICATION

2006 - 2008 Blue Ridge Community College Weyers Cave, VA

*56 credit hours completed towards Associates Degree

2002-2006 Harrisonburg High School Harrisonburg, VA

*Advanced Studies Diploma 2006

*National Honors Society

*References upon request

Contact this candidate