Customer Service Technician

Location:

Posted:

June 03, 2012

Anthony Cooksey

Chicago, IL *****

************@*****.***

Professional Experience

Jiffy Lube Oak Lawn, IL August 2009 -current

Lube Technician

• Execute oil changes, tire rotations, changing oil and filters, and other ancillary services for customers’ vehicles.

• Responsible for write-up service reports and receipts for work done.

• Primary functional expert.

JP Morgan Chase Chicago, IL January 2007-current

Equipment Operator/Lockbox

• Responsible for operating IBML/ITRAN to process payment items on for large clients without error.

• Follow correct procedures for sorting and maintain envelopes according to company code.

• Training of new employees on how to operate the IBML/ITRAN and other day-to-day job functions.

Tire World Chicago, IL August 2006- December 2006

Tire & Wheel Technician

• Rotated tires and fixed flat tires for store patrons.

• Installed valuable rims and valve stems on vehicles.

• Organized and maintained store inventory.

Citibank Parkridge, IL May 2006- August 2006

Mailroom Attendant

• Operated OPEX 150 to process manufacturers’ payments.

• Sorted mail according to the lockbox numbers on the envelope.

United Parcel Service Hodgekins, IL August 2002- May 2006

Package Handler

• Responsible for loading and unloading package trailers.

• Watched and maintained conveyer belts.

Lube Pros Chicago, IL March 2001- June 2003

Lube Technician

• Performed oil changes on motor vehicles.

• Replaced anti-freeze and transmission fluid.

• Checked and recharged A/C systems.

• Committed to excellent Customer Service for store patrons.

Education

Lindblom College Preparatory High School, Chicago IL September 1999- June 2003