Home Health Account Executive
Resume:
Robin S. Shum, LPN, LMT
Clearwater, FL 33763
Cell Number: 727-***-****
Email: **********@*****.***
________________________________________
PROFILE:
I am experienced in marketing and sales with the ability to clearly communicate my objective. I have direct sales experience with customers from varying realms of business. I have worked in marketing as Director of Clinical Evaluations for a skilled nursing / long term facility. Account Executive for a home health agency. I have promoted my own business, represented a large software company, as well as being the Operations Officer of a health related business. My knowledge of the marketing and sale procedures, and familiarity within the Tampa Bay community, will afford me a clear advantage in reaching the decision makers.
Account Executive 10/2010- present
Amedisys of Port Richey
AVP Randall Scott Denmark 352-***-**** 40+ hrs/wk
Director of Operations: Angela Mc Cormick 727-***-****
Responsible for marketing all of Pasco County.
Researches and develops this specific territory in order to market and sell home care services to the community. Assists in creating marketing programs to attract and retain target customers. Experienced with all programs offered. Familiar with standard concepts, practices, and procedures within home health and Medicare guidelines. Relies on experience and judgment to plan and accomplish goals. Can perform a variety of tasks with a wide degree of creativity and latitude. Utilizes all available reports to ensure target numbers are obtained. Co markets with complementing companies to enhance programs offered and to decrease expenditures.
Director of Clinical Evaluations 03/2010-10/2010
Palm Garden of Clearwater FL. 40+ hrs/wk
Director of Admissions: Barbara Greenlee 727-***-****
Skilled in assessing patients in the hospital setting for potential rehabilitation at Palm Garden of
Clearwater. Qualified to anticipate additional therapies needed while in rehab and to request these
Therapies personally from the hospital doctors. Competent to evaluate clients for disciplines when referring and discharging patients. Personal relationships with doctors and nurses at six Baycare hospitals, ALFs, ILF and rehabilitation centers in the area.
Responsible for creating thriving marketing programs for the surrounding communities.
Successfully hosted a car wash at the facility, participated in four expos, held golf clinic for local doctors, hosted doctors wife’s outing and gala with 160 guests in which I invited 7 other complementing companies to participate.
All of the marketing events were accomplished on a very frugal budget utilizing co marketers.
Conveyed all programs offered at rehab to doctors, case managers, PAs, nurses and family members so ensure understanding of quality programs which in turn increased number of residents.
.
Licensed Practical Nurse 05/2002-3/2010
BayCare Health Systems, Mobile Pool Clearwater FL. PRN up to 40 hrs/wk
Supervisors: Mary Marque 727-***-****
Proficient in the following areas:
Cardiac Cath Lab Morton Plant Hospital, (MPH) 1 year contract, Charge Nurse once a week overseeing RNs. Pre OP: Educated patients on procedure completed all necessary paperwork for admission, preformed EKG, lab work, IV and IVF placement. Post OP: Critical care assessments utilized, monitored patients, pulled catheter lines and held manual or assisted pressure. Provided all medication need for comfort, emergency or doctored ordered. Educated patients on post op care and critical warning signs. Competent using Beacon and all recording systems. Performed set up and Post Op calls.
Oncology MPH, 26 week contract. Skilled in reverse isolation procedures, medication delivery, and care of the immunologically compromised patient. Proficient in IV therapy, PCA pumps, EPI pumps, NGT, Chest tubes, all drains, Tracheotomies, Ostomys, PICC lines, Central lines and wound care. Conscious of the psychological thought process of the oncology patient and family members.
Neuro Science Unit MPH, 38 week contract. Performs stroke precaution, implements the national stroke scale guidelines and delivers all medications per protocol. Alert and skilled to deal with seizure activity.
Telemetry Unit Mease Dunedin Hospital, 16 week contract. Skill in EKG monitoring, can acknowledge and address all critical signs of cardiac issues. Skilled with all cardiac equipment.
Pre Surgical Unit MPH, 26 week contract. Pre Op and Post Op education, admission paperwork, preparation of patient: IV access and fluids, EKG, lab draws, and medications. Monitors patients’ vitals, condition and surgical issues post op.
Out Patient Unit Mease Country Hospital 39 week contract. Prepares patient for surgical procedure, patient teaching, admission paperwork, and ensures home health care is addressed.
ST Anthony’s Hospital Staff position for 1 year Wound Care Center, employed by BayCare Health Care systems. Delivers wound care per doctors’ orders. Skilled with KCL Wound Vacs, Apilgraft, unaboot application, all dressings and topical application. Worked with doctor on debridement procedures and graft applications.
In between contract, worked PRN, proficient to present to any unit and perform to excellence
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The Fifth Element,
Owner /Massage Therapist and Energy Work 9/2009 – Present
Solely responsible for the marketing and development of new client base. By interviewing the client and using questionnaires i can create individual therapy sessions that address needs and expectations. I strive for positive outcomes with the best interest of the client first. I abide by all HIPPA, ABMP and NCBTMB regulations. Responsible for maintaining current licenses and documentation needed for all governing agencies.
• By providing personalized massage sessions, my clients have experienced many positive benefits. The gratitude in words and expressions never seem to cease. Assisting people who have trouble sleeping, sore muscles, arthritic hands or providing an up lifting energy session gives me a positive feeling and lets me know I do make a difference.
Marketing Representative, Special Assignments 2005-2006
Computer Management Consultants, Tampa, FL
CEO: Thomas Ciurej 727-***-**** Ext. 202
In addition to normal marketing duties, tasked with the entire promotion, planning and coordination of a re- launching of a Software Development Company. Coordinated the physical move of the company into new space, and planned a company Open House and Re-Launch celebration. Had full control of the budget for the series of events, and worked with senior management and within the constraints of very tight timelines. Results were the open- house and new office relocation exceeded all management expectations, had attendance that exceeded all targets, and was accomplished on time and under budget.
Licensed Practical Nurse 05/2003-05/2004
Palms of Pasadena Hospital, South Pasadena, FL 40 hrs/ wk Nurse Manager: Mary Landers 727-***-**** HR 7774
Florida Joint replacement Center
Initial representative responsible for admitting all patients. Implemented Pre
and Post Op teaching and directly provided surgical care. Skilled with all wound dressings,
educated proper body mechanics for patient. Skilled with orthopedic equipment to
include bucks traction, CPM machines, crutches and trapeze
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