Project Sales

Ivan Luis Nixon

** ***** ***** ****** • Spring Valley, New York 10977 • 845-***-**** • *****.*****@*****.***

EDUCATION

Lehman College – Bronx, NY

Bachelor of Science in Computer Information Systems - Expected December 2011

Honors and Distinctions

Golden Key International Honor Scholar

Presidential Scholar- Above 3.75

Dean’s List Scholar -Above 3.5

Computer Science and Math Scholar

National Smart Grant Scholar

INTERN EXPERIENCE

New York Life Project Coordinator Tampa, Florida May 2011 – September 2011

Cooperated in determining benchmark figures for project implementation; Produced technical, business and economic feasibility studies for project ideas

Planned project progress; defined milestones and tasks, time and resource planning; Planned personnel utilization and determined responsibilities

Held regular work meetings, motivated staff, managed conflicts and crises; Documented project progress; project file, project log

Monitored project progress and success; Assessed risks and hazards to the success of the project and took appropriate measures for avoidance; Presented and documented interim results

Cooperated in the analyses of financial and statistical information for the purpose of developing cost-benefit or economic evaluation of current and projected programs, created an excel program that populates data automatically by several criteria’s.

Frederick Douglass Academy Data Analyst Manhattan, New York September 2011 – December 2011

Evaluated attendance and grade data that came in from all middle school classes; Used calculations to modify data into percentages for each class, grade level and entire middle school

Created reports that compiled data into simple and understandable format for attendance and grading purposes; Created pivot tables and programming language in Excel for statistical information that populated automatically

Cooperated in faculty meetings to discuss recommendations for efficiency in establishment process, reporting and high level data issues

WORK EXPERIENCE

Staples Inc. Easy Tech Team Manager Nanuet, New York January 2011- Present

Motivate a team of technicians through performance coaching, career planning and setting educational and business objectives

Improve productivity by highlighting deficiencies and recommending change in processes, reporting and employee engagement

Facilitate customer resolution for escalated situations and engage the necessary technical support; Follow-up with unsatisfied customers to ensure complete customer satisfaction

Maintain a mindset of continuous improvement; Deliver and exceed on all Team performance and sales goals

Staples Inc. Easy Tech Associate Nanuet, New York November 2011- January 2012

Performed basic technical system diagnostics and upgrades on customers’ technology

Sold products and services which provided the total solution to customers’ needs; Conveyed appropriate product and services knowledge

Drove profitable sales through EASY Sales behaviors

Leading sales associate (exceeded weekly sales goal; average $1450 of $625 objective.)

Pivotal performer in leading retailer to number one store in district

A&I PC Repair & Rescue Entrepreneur Desktop Analyst/Support Spring Valley, NY June 2006- Present

Stream Global Services Dell Certified Technician Tampa, FL Dec 2008 – May 2009

RESEARCH EXPERIENCE

Louis Stokes Alliance for Participation in Science, Engineering and Technology

Geographic Information System Research Project

Analysis of Spatial and Temporal Variability of Climatic Data

Documentation and visualization of the results and contribution to the writing of a research paper

Introduction to Management Science

Knowledgeable on the sound conceptual understanding of the role that management science plays in the decision-making process using various qualitative and quantitative methods and algorithms

COMMUNITY SERVICE EXPERIENCE

Metropolitan Youth Fellowship Bronx, NY October 2009- Present

Urban Male Leadership Program Bronx, NY September 2010 - Present

Volunteer coach for high school football Spring Valley, NY September 2011- Present

Volunteer coach for little league football Tampa, FL August 2007 – November 2008

SKILLS

Operating Systems

Windows XP, Windows 7

Software / Applications

MS Word, Excel, PowerPoint, Visio, Access, Publisher, SharePoint, Lotus Notes, SPSS

Language

Microsoft Visual Basic, Cascading Style Sheets, HTML

~ References furnished upon request. ~

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