Melanie A Parker
** ***** **. ****, *** **. • Windsor, Ontario N8X 1C8 • 519-***-**** • **********@*****.***
EXPERIENCE Practicum/Apprenticeship
CanScribe Career College ~ Graduated with Honors February 2011-March 2011
• Transcribed various files regarding discharge summaries, radiology, pathology, operative reports, and clinic notes, among others.
• Verified all facets of data in reports including accuracy of drugs, dosage, and disease/symptoms consistency.
• Follow all guidelines of HIPAA regulations and patient confidentiality.
• Maintained integrity of reports by utilizing industry standards.
Information Systems Analyst-Information Security
CareTech Solutions/Oakwood Health Systems, Dearborn, MI August 2003 – March 2008
• Conducting network and/or application vulnerability assessments
• Reviews, analyze, evaluate and develop system application tools to meet customer needs
• Maintain and support clinical applications (Radiology/PACS/Cardiology/Lab)
• Assist in documenting detailed description of user needs, program functions and steps required to develop or modify computer programs
• Documents all build activities in conjunction with updating vendor provided applications specifications
• Assist user in developing test script, policies and procedures
• Performs integration and unit testing
• Adhere to version control processes
• Assist in presentations/training to users of application functions
• Support applications on and off normal scheduled (troubleshooting, updates, fixes, project support, on-call)
• Support Project Implementation Activity offices
Administrative Assistant II
CareTech Solutions/Oakwood Health Systems, Dearborn, MI December 2001 – August 2003
• Maintained time-tracking database of 650 users for invoicing, including set-up of projects, resources, and documentation
• Developed new processes for tracking employee time
• Created and generated reports using Crystal Reports
• Assisted with troubleshooting application and web server scripting errors
EDUCATION CanScribe Career College February 2011
& TRAINING Medical Transcription
Marvel School October 2008
Cosmetology and Haircutting
Henry Ford Community College December 2007
Liberal Arts courses geared toward Forensic Nursing
Kaplan University August 2004
Certificate in Forensic Technology
COMPUTER Operating Systems: Windows 9x, NT, 2000, XP, upgrades, troubleshooting, repairs
KNOWLEDGE Applications: Microsoft Office, Word, Excel, SQL, Access, PowerPoint