*** **** **** ***** • ZIRCONIA, NC *****
PHONE 828-***-**** • E-MAIL wuogo8@r.postjobfree.com
NICHOLAS LITSAS
TELECOMMUNCATIONS AND INFORMATION TECHNOLOGY SPECIALISTS
OBJECTIVE
TO OBTAIN A POSITION THAT WILL UTILIZE MY SKILLS AND EXPERIENCE TO HAVE A DIRECT POSITIVE IMPACT ON SERVICE LEVELS AND CUSTOMER SATISFACTION.
PROFESSIONAL EXPERIENCE
1998-2010 Avaya
Senior Customer Service Engineer (CSE)
Install Avaya telephone systems
Repair and trouble shooting
Pulling cat 5 and cat 3 wire
Pulling and terminating 25 pair cable
CERTIFICATIONS
87xx series
Partner, Merlin, Spirit systems
IP office
Message Manger
A plus
Network plus
Cisco CCNA
Linux
ADDITIONAL INFORMATION
Work well independently and with a team
Learn new concepts quickly
Continually updating my skills
Hard working and loyal
Eagle Scout
EDUCATION
Parkview High School 1992 - 1996
North Georgia College and State University 1996-1998 General education studies