Sales Engineer/ Sales Rep

Michael D. Jarvis *** E. Chavel Dr.,Nampa, Id ****6; cell 208-***-****

Seeking position as Sales Representative:

Sales Systems Engineer – EMC Corporation, Boise, ID – June 2000 to January 2009– EMC Proven Professional Certification; Worked with sales rep at Albertsons (now Supervalu) to completely displace IBM storage over 2 year period; increased customer install by 100%; At Micron Technologies helped increase customer install by 200%; increase in sales from 2005 to 2006 by over 300%. Consultatively analyzed clients needs in planning and implementing complex data replication solution at Micron within 6 month time frame which included proof of concept, purchase and implementation.

Sold computer storage systems, software and professional services to enterprise and commercial customers. Responsible for disseminating technical information in sales calls, developing customer relationships, and account management through entire sales cycle.

Gave customer presentations and demonstrations on EMC products, VMWare and storage virtualization. . Prepared sales quotations. Planned customer installations. Educated customers on functionality of new equipment. Provided pre-sales information and advice to customers concerning data storage management needs. Configure data storage systems. Oversee installation and implementation of data storage systems and software. Maintained level of product knowledge to support Unix, Windows and Mainframe data storage environments. Provided post-sales support and consultations concerning storage upgrades and performance planning.

Supply Officer (Captain) Army National Guard – May 1989 – June 1999 - people motivation and managerial skills; managed distribution and logistics of fuel and ammunition for over 5,000 soldiers and vehicles; supervised a staff of 30 soldiers and completed their performance evaluations

Firmware Engineer – Hewlett Packard, Boise, ID – October 1998 to May 2000 – worked in research and development lab; developed printer firmware written in C in HP-Unix environment; Responsible for converting 5000 lines of C code to use COM interface. Developed and implemented Korn shell test scripts to test code implementation. Maintained team test tools for testing firmware functionality. Wrote Informix interface using Java JDBC. Unix system administration duties included adding memory and hard drives to systems, kernel tweaking, and network printing.

Quality Engineer – Hewlett Packard, Boise, ID – October 1996 to September 1998 - responsible for quality assurance and testing of printer firmware. Supervised 6 test operators. Wrote Korn shell scripts to automate test operator functions. Performed Unix system administration duties for network printing; automated the process for downloading new printer firmware to development machines. Wrote test harness using Microsoft Visual Test for testing printing from various applications.

Technical Support - Hewlett Packard, Boise, ID – July 1993 to September 1996 - provided telephone support to end users of HP’s network printservers (JetDirect cards, internal network printing cards for laserjet printers); answered 6 to 8 calls per hour. Supported network printing on Windows NT, Novell, HP-UX and Solaris. Gained excellent communication and trouble shooting skills.

Accountant – Mikunda, Cottrell & Co, Anchorage, AK; Stewart, Harding & Co, Boise, ID. – May 1989 to June 1993 – worked as CPA performing audits and reviews of school districts, municipal governments, and construction companies. Worked with large sporting goods retailer to ensure distribution systems were working efficiently; Passed CPA exam. Prepared individual and corporate tax returns.

Education:

BBA Accounting, Boise State University, Graduated 1989

BS Computer Science, Boise State University (one class per semester) 1993 - 2000 – need 2 math classes to complete this degree

Programming Languages: C programming – six years of C programming experience, 2 years as developer for Hewlett Packard;

Java – used Java applets, JDBC and sockets to write interface to Informix Database

Corporate Education:

EMC – New Hire Sales Training; Enterprise Storage Foundations for new Systems Engineers; Business Continuance; Presentation Skills; On-going sales and product training; – EMC Proven Professional,

Hewlett Packard – Fundamentals of Unix System Administration; TCP/IP Fundamentals; Korn Shell programming; ClearCase Fundamentals; C++ programming; Java programming; Object Oriented Programming and COM;

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