Human Resources Customer Service
Resume:
Melissa Wynn
Oklahoma City, OK 73139
Professional Objective: A position in the personnel field in which my experience and education will have valuable application.
Experience
Century, LLC Midwest City, OK May 2008 to Nov. 2009 Human Resources Specialist:
• Assume the roles of Recruiter, Safety Coordinator, and Human Resources assistant and also assist the payroll specialist with the bi-weekly payroll and monthly Executive payroll.
• As Recruiter I place ads for all open positions, interview applicants, hire qualified candidates, finish all new hire paperwork, set up drug screens and perform all background checks. I work with local temp agencies on setting up temporary employees with warehouse supervisors. I maintain daily logs of temp hours and work with the accounting department on dispersing totals throughout different departments. I set up annual computer training courses for employees and supervisors. I perform all terminations and work with the OESC on unemployment issues.
• As Safety Coordinator I plan and execute monthly safety meetings with supervisors and safety committee members. I coordinate various training courses such as first aid, CPR, and blood bourne pathogens. I keep up with all first aid boxes and their contents as well as order all first aid and safety supplies. I have a monthly walk through with a contracted safety inspector of our manufacturing lines and warehouse. I inspect accidents of employees and find solutions for areas of concern. I keep up with MSDS updates and do monthly audits on department changes.
• As the human resources assistant I maintain all active and terminated employee records, oversee monthly and yearly reviews and perform employee warnings. I assist employees with all changes and updates. I set up new employees for payroll, activate them in the company system and set up any training classes they may need. I also coordinate events such as yearly mammogram, Angel Tree program, holiday events and yearly flu shots for 200+ employees.
• I assist in payroll by approving and entering all monthly bonus’s, I maintain all manual check records, and enter hours for 200+ employees. I help maintain vacation requests and holiday hours, and run various bi-weekly payroll reports for accounting.
Integrated Credit Services (ICS) OKC, OK Jan 2006 to April 2008 Office Manager:
• Duties include, scheduling all phone interviews and personal interviews, answering multi-line phones, data entry and supervising office activities.
• Assessing client needs and eligibility for credit services and provides service or referrals to clients. Process and coordinates all debt consolidation loans into the case management system
• Ran bi-weekly payroll and payroll reports, kept and maintained all payroll records and billing records including accounts receivable and accounts payable.
• Maintained daily logs of client issues and would resolve all areas of concern.
• I have a strong background in Microsoft Excel, Word, IE and QuickBooks Accounting Software.
May’s Plus OKC, OK June 2005 to Jan 2006 Office Manager/ Human Resources:
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Responsible for recruiting, hiring and training new employees.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Conduct performance reviews, administer disciplinary write ups, and perform terminations.
• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
First Fidelity Bank Norman, OK Feb 2003 to Apr 2005 Personal Banking Representative:
• Provided new and existing services to clients by promoting, selling, and opening bank deposit services, such as checking or savings accounts, certificates of deposit, IRAs, safe deposit boxes, etc.
• Build and maintain relationships with clients
• Sales and service responsibilities include proactively seeking loan applications, expanding relationships in the retail loan area, as well as closing loans
Education
Oklahoma City Community College: Aug. 2000 - May 2002; oward A.S. in Science: Business Administration with emphasis on Business Management
Moore Christian Academy: General Education classes, graduated with honors in 1999.
Character Strengths
I am a very good people person. I can communicate effectively with people. I don’t loose my temper easily. I feel that I am strong willed and have good morals and I am honest. I love helping people. Dedicated, dependable, really good with numbers and have working knowledge of many office tools and their related uses. I am also courteous and provide good customer service and care. I also enjoy volunteering for the American Red Cross.
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